Points not deposited to account

Discus and support Points not deposited to account in XBoX Rewards & Social to solve the problem; I’m waiting for over 12,000 points to be deposited into my Microsoft account, this has been the case since two deposit dates the 30th March and 15th... Discussion in 'XBoX Rewards & Social' started by British star, Apr 20, 2018.

  1. British star
    British star Guest

    Points not deposited to account


    I’m waiting for over 12,000 points to be deposited into my Microsoft account, this has been the case since two deposit dates the 30th March and 15th April, why haven’t they been deposited and when will they be?

    :)
     
    British star, Apr 20, 2018
    #1
  2. WhiteWolfs22
    WhiteWolfs22 Guest
    MY points were not deposited.

    MY account said that my points would be deposited on the 15th. My points were not deposited. How can i solve this?
     
    WhiteWolfs22, Apr 20, 2018
    #2
  3. NAPALM BARBEQUE
    NAPALM BARBEQUE Guest
    MY points are not depositing

    My points are not being deposited in my account
     
    NAPALM BARBEQUE, Apr 20, 2018
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    Points not deposited to account

    Hello British star,

    After reviewing your account, it appears that you are currently being affected by a known database issue which is interfering with the information on your account. What is happening is that your billable account information is being incorrectly communicated
    to our servers. Since this data is necessary to determine where to place your deposit, the process is aborted. Since this issue is currently being caused by a secure database not under our control, we have escalated the problem and it is currently being worked
    on by another team. At the current point in time, they have not yet provided us with an approximate solution date. We apologize for the inconvenience, and ask for your patience while our other team works on a solution.
     
    XBLRewards8, Apr 23, 2018
    #4
  5. bowski477 Win User

    poitns for yealry renewal

    Xbox LIVE Rewards Points equal to or greater than 100 will be automatically deposited into your Xbox LIVE account each month. It may take up to 30 days for the points you earn to be deposited into your account. If your points total is less than 100,
    the points will be held as pending until 100 total points are reached and deposited into your account.
    Pending points are usually deposited around the 15th and 30th of each month. Your points might just be pending until the next deposit date.
  6. Murphs-A47006C9-2185 Win User

    january survey

    There is a delay in depositing those points into accounts. If the system says you have completed the survey then rest assured the 250 points will be deposited at some point this month.
  7. GronTron Win User

    Not getting MS points from Xbox rewards

    http://rewards.xbox.com/faq/

    How do I receive the Microsoft Points I earn through Xbox LIVE Rewards? Xbox LIVE Rewards Points equal to or greater than 100 will be automatically deposited into your Xbox LIVE account each month. It may take up to 30 days for the points
    you earn to be deposited into your account. If your points total is less than 100, the points will be held as pending until 100 total points are reached and deposited into your account.

    How long does it take for Pending Points to be deposited into my Xbox LIVE account? It may take up to 30 days for Pending Rewards Points to be deposited into your Xbox LIVE account. Microsoft Points are deposited in increments of 100 or
    more, and they will be deposited by the 15th and 30th of each month. Visit the Xbox LIVE Rewards website often to see your Pending balance and how many Rewards Points you've been awarded. Pending Points will not display in your Total Rewards Points Awarded.
  8. MisterSwitch Win User

    Xbox Rewards points. March 15th, nothing?

    http://rewards.xbox.com/faq/#spending-rewards-points

    Xbox LIVE Rewards Points equal to or greater than 100 will be automatically deposited into your Xbox LIVE account each month. It may take up to 45 days for the points you earn to be deposited into your account. If your points total is less than 100, the
    points will be held as pending until 100 total points are reached and deposited into your account.
  9. XBLRewards8 Win User

    Points not deposited to account

    Hello British star,

    After reviewing your account, it appears that you are currently being affected by a known database issue which is interfering with the information on your account. What is happening is that your billable account information is being incorrectly communicated
    to our servers. Since this data is necessary to determine where to place your deposit, the process is aborted. Since this issue is currently being caused by a secure database not under our control, we have escalated the problem and it is currently being worked
    on by another team. At the current point in time, they have not yet provided us with an approximate solution date. We apologize for the inconvenience, and ask for your patience while our other team works on a solution.
Thema:

Points not deposited to account

Loading...

  1. Points not deposited to account - Similar Threads - Points deposited account

  2. Why when I'll buy something for points, I can't buy it again?

    in XBoX on Windows
    Why when I'll buy something for points, I can't buy it again?: I bought 200 robux before and it don't shows me 200. Only 400, 800, or 1000. Why? f05dea05-74f1-466d-9dd3-b6530e7dfbc1

  3. Playing Game on Console not being recognised for Reward points.

    in XBoX Games and Apps
    Playing Game on Console not being recognised for Reward points.: I have had no issues accumulating Reward points for gaming since the January 25 update until the last 3 days. I earn points for: Xbox app Playing a PC game Playing a Game Pass game Playing...

  4. impossible to deposit my 5000 point

    in XBoX Rewards & Social
    impossible to deposit my 5000 point: there is no option for deposit on rewards xbox.com ^^ 27f90b5b-d8a0-48f2-8a6a-90ad9f8be373

  5. Reward point deposit

    in XBoX Rewards & Social
    Reward point deposit: i applied for my 22000 reward points to be deposited a month ago and theyve still not been deposited what should i do and when will the points been deposited? 8f580833-99d5-4902-9588-705b89c7b160

  6. Please deposit my credits for Jan purchases and convert all to Microsoft Point cash

    in XBoX Rewards & Social
    Please deposit my credits for Jan purchases and convert all to Microsoft Point cash: Please convert my January purchases to credits then convert all credits to Microsoft point cash. 947462fe-e2bd-4ad2-96a2-0e0665333f08

  7. REWARD point deposit

    in XBoX Rewards & Social
    REWARD point deposit: I had requested a deposit when I had 5,000 points. I now have more and was wondering if I could withdraw all of my current points. I have some new ones from the mix and match & free play missions....

  8. Xbox one rewards program problem is I can't deposit my point as it's telling me to update my ...

    in XBoX Rewards & Social
    Xbox one rewards program problem is I can't deposit my point as it's telling me to update my ...: My Xbox live rewards wont deposit into my account! It's telling me to update my profile/ billing. I've done it on multiple occasions with no luck. Needs help as I have quite a few points saved...

  9. My point deposit

    in XBoX Rewards & Social
    My point deposit: I would like to know when my score for my vip 5 and my last purchases will be deposited since since October I make several purchases and do not have a score referring to all of them and I also...

  10. Reward point deposit

    in XBoX on Consoles
    Reward point deposit: it says I have 15k points pending to be deposited and the date it was posted was Feb 22nd it should of went through already it's March 2nd acecd8a7-3792-4019-bfc2-0441c052e276