points not being transferred

Discus and support points not being transferred in XBoX Rewards & Social to solve the problem; this is my, actually i have lost count how many times i have been in touch, points that you say i have, when requested tells me my account is not... Discussion in 'XBoX Rewards & Social' started by I AM THANTOS, Jun 21, 2017.

  1. I AM THANTOS
    I AM THANTOS Guest

    points not being transferred


    this is my, actually i have lost count how many times i have been in touch, points that you say i have, when requested tells me my account is not working even though you send me info when i check my account it is all in order, so could you tell me what to
    do.

    :)
     
    I AM THANTOS, Jun 21, 2017
    #1
  2. Smwutches
    Smwutches Guest
    Rewards Credits Not Being Transferred

    It's listed in the program's FAQ.
     
    Smwutches, Jun 21, 2017
    #2
  3. Smwutches
    Smwutches Guest
    Rewards Credits Not Being Transferred

    Credits are scheduled for deposit by the following 15th or 30th of the month after you have at least 5,000 pending. So if you get to 5,000 between the 1st and 15th, they are deposited at the end of the month. If you get to 5,000 between the 15th and 30th,
    they are deposited by the 15th of the next month (which is scheduled for April 12). There is no way to have credits deposited any earlier than what is scheduled.
     
    Smwutches, Jun 21, 2017
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    points not being transferred

    Hello NEMESIS PFF,

    After reviewing your account, it appears that you are currently being affected by a known database issue which is interfering with the information on your account. What is happening is that your billable account information is being incorrectly communicated
    to our servers. Since this data is necessary to determine where to place your deposit, the process is aborted. Since this issue is currently being caused by a database not under our control, we have escalated the problem, and it is currently being worked
    on by another team. At the current point in time, they have not yet provided us with an approximate solution date. To be clear, since this is an issue with how data is being sent from an internal source, adjusting your user information will likely not resolve
    this issue. We apologize for the inconvenience, and ask for your patience while our other team works on a solution.
     
    XBLRewards8, Jun 21, 2017
    #4
  5. XBLRewards8 Win User

    points not being transferred

    Hello NEMESIS PFF,

    After reviewing your account, it appears that you are currently being affected by a known database issue which is interfering with the information on your account. What is happening is that your billable account information is being incorrectly communicated
    to our servers. Since this data is necessary to determine where to place your deposit, the process is aborted. Since this issue is currently being caused by a database not under our control, we have escalated the problem, and it is currently being worked
    on by another team. At the current point in time, they have not yet provided us with an approximate solution date. To be clear, since this is an issue with how data is being sent from an internal source, adjusting your user information will likely not resolve
    this issue. We apologize for the inconvenience, and ask for your patience while our other team works on a solution.
  6. IsaacClarkeSNL Win User

    Tranzit Pack-A-Punch

    Knuckles. I never actually tried the bowie knife, but being able to transfer points is nice.
  7. davemcfly85 Win User

    Transferring points from primary holder to secondary holder

    pretty sure that with the family plan being shut down you cannot transfer points from the main one to the secondary anymore. they will just have to buy points cards for the account/accounts that need them.
  8. Verachi Win User

    Xbox live reward points not being transferred to account

  9. DaveUK81 Win User

    The button for sharing points to family members

    The sharing of points was disabled May 2021. It was supposed to be temporary but now almost 8 weeks without being able to share reward points. I can not find any further information about this. It has now been 2 months since I was unable to transfer points so down 10k.
Thema:

points not being transferred

Loading...

  1. points not being transferred - Similar Threads - points being transferred

  2. Playing Game on Console not being recognised for Reward points.

    in XBoX Games and Apps
    Playing Game on Console not being recognised for Reward points.: I have had no issues accumulating Reward points for gaming since the January 25 update until the last 3 days. I earn points for: Xbox app Playing a PC game Playing a Game Pass game Playing...

  3. Points not being added

    in XBoX on Windows
    Points not being added: For over a year, I've been getting things on Xbox and have only been given 10 points per purchase and it's usually a full-release game. It is possible my setting? Or maybe something else?...

  4. What's the point in being an Xbox insider?

    in XboX Insiders
    What's the point in being an Xbox insider?: Not trolling as I've been in the programme for over a decade but these days it feels like being an insider is less valued than ever. I've been alpha skip ahead or equivalent for a lot of this time...

  5. Leader board points still not being adjusted after reaching achievements, I still am stuck...

    in XBoX Games and Apps
    Leader board points still not being adjusted after reaching achievements, I still am stuck...: Is this still being worked on? 08f7cddf-fdb6-4429-a982-50cd28e5e128

  6. Why are Microsoft Rewards Points being slowly eliminated?

    in XBoX on Windows
    Why are Microsoft Rewards Points being slowly eliminated?: It seems like Microsoft Rewards Points are being systematically lowered or eliminated. It feels like Microsoft thinks we won't notice if you take them away a little bit at a time, but we are. This...

  7. Fc24 points do not appear after being redeemed in Microsoft store

    in XBoX Games and Apps
    Fc24 points do not appear after being redeemed in Microsoft store: I purchased 5900 Fc24 points, however when redeeming it says I have redeemed them in the Microsoft store. However they do not appear in my account. How do I proceed?...

  8. MS Reward Points not being awarded for completing Quests on Xbox console.

    in XboX Insiders
    MS Reward Points not being awarded for completing Quests on Xbox console.: (First off, please don't pick on me for the name. I made it when I was drunk and don't know how to change it!) I've been chasing Reward points for a while now and have currently stored about £100...

  9. I need for my point be back. This one I have ALL of my emails, games, movies, shows, money,...

    in XBoX Accessibility
    I need for my point be back. This one I have ALL of my emails, games, movies, shows, money,...: I need for my point be back. This one I have ALL of my emails, games, movies, shows, money, etc. I want my money back so I can side armed. Plus ALL I want is my username....

  10. Need assistance please"the procedure entry point getsystemtimeasfiletime could not be...

    in XBoX on Windows
    Need assistance please"the procedure entry point getsystemtimeasfiletime could not be...: Need assistance please"the procedure entry point getsystemtimeasfiletime could not be located in the dynamic link library api-ms-win-core-sysinfo-l1-2-1.dll" [img]...