Points not being rewarded

Discus and support Points not being rewarded in XBoX Rewards & Social to solve the problem; Again.... I need someone to look into my account not getting points for my game purchases and gold renewal!!!! Only rewards im getting are from the... Discussion in 'XBoX Rewards & Social' started by AIM1-7A11AF44-416F-459F-A4CE-F6D8B755FCBC, Dec 6, 2016.

  1. AIM1-7A11AF44-416F-459F-A4CE-F6D8B755FCBC
    AIM1-7A11AF44-416F-459F-A4CE-F6D8B755FCBC Guest

    Points not being rewarded


    Again.... I need someone to look into my account not getting points for my game purchases and gold renewal!!!!

    Only rewards im getting are from the survey. Ive been a gold member for 12 or 13 years with no gaps in subscription.

    What do I need to do to finally get a response from someone from the rewards programme?

    Please help

    GT: AIM1

    :)
     
    AIM1-7A11AF44-416F-459F-A4CE-F6D8B755FCBC, Dec 6, 2016
    #1
  2. m0zza91
    m0zza91 Guest
    Not being rewarded

    i have one vip star and haven't been rebated on anything
     
    m0zza91, Dec 6, 2016
    #2
  3. AlikeCentipede5
    AlikeCentipede5 Guest
    Not Being Rewarded

    Hi, are you supposed to receive rewards credits when you make purchases through the Xbox live store? As I have not received a single reward point since you changed the Microsoft points to reward credits and I have spent hundreds of dollars on games since
    then. Can someone please tell me what the deal is because I think this is a bit ****.
     
    AlikeCentipede5, Dec 6, 2016
    #3
  4. Smwutches
    Smwutches Guest

    Points not being rewarded

    Are there any specific offers you're looking for credits from? In order to receive credits, your purchases either have to be eligible for a specific offer on the site at the time, or you need at least 1 star level in order to receive VIP rebates.

    As of July 1, 2014, there are no offers to receive credits for renewing gold.
     
    Smwutches, Dec 6, 2016
    #4
  5. XBLRewards3
    XBLRewards3 Guest
    Hi AIM1. We've looked into your account and it is working properly. We see that you've made pre-order purchases that do not qualify for MyVIP, therefore you have not been awarded Credits for those purchases. Your last qualifying purchase was made in June
    2016, and you currently have pending payback Credits for that. You can view them in your MyStatement. Other than the surveys, you have not completed any other offers that would award Credits. To see your current offers, view your
    MyMissions page.
     
    XBLRewards3, Nov 3, 2018
    #5
  6. dtigerwater Win User

    Not being rewarded points.

    Oh ok I understand, therefore could I be refunded for the game I brought?
  7. XBLRewards3 Win User

    Points not being rewarded

    Hi AIM1. We've looked into your account and it is working properly. We see that you've made pre-order purchases that do not qualify for MyVIP, therefore you have not been awarded Credits for those purchases. Your last qualifying purchase was made in June
    2016, and you currently have pending payback Credits for that. You can view them in your MyStatement. Other than the surveys, you have not completed any other offers that would award Credits. To see your current offers, view your
    MyMissions page.
  8. Smwutches Win User

    Not being rewarded points.

    You don't earn the 40,000 points for purchasing 1 item. As it says, you can earn up to 20 points for every pound you spend, so 40,000 points is the maximum amount of points you can earn with that promotion. Points for purchases should be added within 48 hours of your purchase. If you're not getting those points, you'll want to contact Microsoft Rewards support via the contact link at the very bottom of the Rewards site.
  9. Smwutches Win User

    Points not being rewarded

    Are there any specific offers you're looking for credits from? In order to receive credits, your purchases either have to be eligible for a specific offer on the site at the time, or you need at least 1 star level in order to receive VIP rebates.

    As of July 1, 2014, there are no offers to receive credits for renewing gold.
  10. Smwutches Win User

    Not being rewarded points.

Thema:

Points not being rewarded

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