points from 2016 are still pending

Discus and support points from 2016 are still pending in XBoX Rewards & Social to solve the problem; i did a survey in 2016 and i think it is insane that it is still pending and furthermore i have been with xbox live for 6 year. [img]... Discussion in 'XBoX Rewards & Social' started by xJuggernaut123x, May 19, 2018.

  1. xJuggernaut123x
    xJuggernaut123x Guest

    points from 2016 are still pending


    i did a survey in 2016 and i think it is insane that it is still pending and furthermore i have been with xbox live for 6 year.

    points from 2016 are still pending [​IMG]

    :)
     
    xJuggernaut123x, May 19, 2018
    #1
  2. uP x Runner
    uP x Runner Guest
    Help???

    I still have have points pending from 10/31/2016. Plus I asked for a early deposit and never received it.
     
    uP x Runner, May 19, 2018
    #2
  3. AhhhJohnny
    AhhhJohnny Guest
    Pending credits

    I have points pending from my Lifetime Rewards Earned that I think I haven't received. From 2016 to July 2017 I have points pending. How can I receive my points?
     
    AhhhJohnny, May 19, 2018
    #3
  4. Smwutches
    Smwutches Guest

    points from 2016 are still pending

    Credits are only deposited either after you have at least 5,000 pending or once you reach 1,000 and request a deposit.
     
    Smwutches, May 19, 2018
    #4
  5. XBLRewards8
    XBLRewards8 Guest
    Hello xJuggernaut123x,

    As stated in the FAQ, we only schedule a deposit automatically at 5000 or more pending Credits. Since your pending Credit amount is beneath this amount, it has not been scheduled. If you would like to request a scheduled deposit, you may do so once you are
    at 1000 or more pending Credits. There will be a button on your MyRewards page.
     
    XBLRewards8, Nov 3, 2018
    #5
  6. Smwutches Win User

    points from 2016 are still pending

    Credits are only deposited either after you have at least 5,000 pending or once you reach 1,000 and request a deposit.
  7. XBLRewards8 Win User

    points from 2016 are still pending

    Hello xJuggernaut123x,

    As stated in the FAQ, we only schedule a deposit automatically at 5000 or more pending Credits. Since your pending Credit amount is beneath this amount, it has not been scheduled. If you would like to request a scheduled deposit, you may do so once you are
    at 1000 or more pending Credits. There will be a button on your MyRewards page.
  8. XBLRewards3 Win User

    Points still pending.

    Hi Fash Fangers. The reason we received from our failed deposit is that your currency is not matching. This means your locale on Xbox is different from your Rewards locale. If you've changed this to have them matching, we will attempt to make another deposit
    on April 12th. If you still do not receive a deposit then, we will be making a forced deposit at the end of the program. Thanks for your patience.
  9. voteDC Win User

    points still pending

    Why would you expect regular members of the forum to be able to sort out your points?

    -

    Have you actually tried posting in the Xbox Rewards Support section of the forum? You know where the people who run the Rewards program will actually see your
    posts.
  10. HassanB Win User

    points still pending

    Hello,

    This sounds like a Xbox LIVE Rewards issue, if so, please make a post in their forum area
    here.

    Please Note: Reward agents only work from Monday-Friday's from 9 AM to 5 PM PST.
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points from 2016 are still pending

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