Points Expiry

Discus and support Points Expiry in XBoX Games and Apps to solve the problem; Hello!, My account was recently transitioned to a currency based account and my points carried over. I have several points cards that I want to... Discussion in 'XBoX Games and Apps' started by slabstick-02A6BDCF-1829-4555-BA8D-F1A9B13FA0EE, Jan 8, 2014.

  1. Points Expiry


    Hello!,

    My account was recently transitioned to a currency based account and my points carried over. I have several points cards that I want to redeem, I am seeing that points codes redeemed will expire in a year is this true ?, will they not just convert to currency
    ?

    Thank you!

    :)
     
    slabstick-02A6BDCF-1829-4555-BA8D-F1A9B13FA0EE, Jan 8, 2014
    #1
  2. Dirty Loco
    Dirty Loco Guest
    Lost some microsoft points

    Most of the time points acquired through a promotion will have an expiry period on them. Only MS points that you have purchase will have no expiry period.
     
    Dirty Loco, Jan 8, 2014
    #2
  3. Daft Badger
    Daft Badger Guest
    Microsoft Essentially Stealing My Money

    Not the ones you buy,there's no expiry date on those but currency earnt through promo's can expire.

    Also,any points you had that were converted to currency when the change happened have an expiry date as well.
     
    Daft Badger, Jan 8, 2014
    #3
  4. davemcfly85
    davemcfly85 Guest

    Points Expiry

    If they are promo points yes if they were bought then no they won't.
     
    davemcfly85, Jan 8, 2014
    #4
  5. According the
    Currency FAQ
    : "Microsoft Points cards and codes that you have purchased and choose to redeem after your account has transitioned will expire one year from the date the Microsoft Points are redeemed."
     
    eG x Thee Elf, Nov 1, 2018
    #5
  6. davemcfly85 Win User

    Points Expiry

    If they are promo points yes if they were bought then no they won't.
  7. eG x Thee Elf Win User

    Points Expiry

    According the
    Currency FAQ
    : "Microsoft Points cards and codes that you have purchased and choose to redeem after your account has transitioned will expire one year from the date the Microsoft Points are redeemed."
  8. Dirty Loco Win User

    Lost some microsoft points

    Most of the time points acquired through a promotion will have an expiry period on them. Only MS points that you have purchase will have no expiry period.
  9. Daft Badger Win User

    Microsoft Essentially Stealing My Money

    Not the ones you buy,there's no expiry date on those but currency earnt through promo's can expire.

    Also,any points you had that were converted to currency when the change happened have an expiry date as well.
  10. onyxishere Win User

    I have no credit on my account..

    Sorry to hear it. When MS Points were transferred to Currency there was an expiry date for them. The currency had to have been spent by this past July otherwise they would expire and could no longer be used.

    Currency added after the change have no expiry date so can be used when you choose to.

    support.xbox.com/.../microsoft-points-retire-faq
Thema:

Points Expiry

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