Points credit expired

Discus and support Points credit expired in XBoX Rewards & Social to solve the problem; Hello, I received a reward from points back in June 21st of 2016 and did not know they expired lost $10.00 that I never used. I was hoping I could... Discussion in 'XBoX Rewards & Social' started by HALO CLONE 1, Apr 8, 2018.

  1. HALO CLONE 1
    HALO CLONE 1 Guest

    Points credit expired


    Hello, I received a reward from points back in June 21st of 2016 and did not know they expired lost $10.00 that I never used. I was hoping I could receive them in order to pay for a name change. I'm sorry for the inconvenience. Thank You!

    :)
     
    HALO CLONE 1, Apr 8, 2018
    #1
  2. SmP0x
    SmP0x Guest
    Beta

    My Microsoft points expired was to fast after redeeming them an also i didn't receive credit for Microsoft points I redeemed
     
    SmP0x, Apr 8, 2018
    #2
  3. Dr Slaphead
    Dr Slaphead Guest
    recommendations

    I wasn't aware that Microsoft credit expired, or does this only apply to the old Microsoft points that were converted to credit?
     
    Dr Slaphead, Apr 8, 2018
    #3
  4. Smwutches
    Smwutches Guest

    Points credit expired

    You would have to try contacting support and speak to billing to see if there is anything they can do, but generally once funds expire there is no way to get them back. 1-800-4my-xbox if you're in the US/Canada or Contact Us | Xbox Support
     
    Smwutches, Apr 8, 2018
    #4
  5. HALO CLONE 1
    HALO CLONE 1 Guest
    Ty I will call them tomorrow
     
    HALO CLONE 1, Apr 8, 2018
    #5
  6. HALO CLONE 1
    HALO CLONE 1 Guest
    I called and they referred me back here. They informed me to ask a rewards member to please reply to this thread. Thank you for the reply and have a great day =)
     
    HALO CLONE 1, Apr 9, 2018
    #6
  7. XBLRewards8
    XBLRewards8 Guest
    Hello HALO CLONE 1,

    We do not see any Rewards Credits ever being added to your account. This forum is for Xbox Live Rewards issues. The Microsoft Rewards program is a separate program, so we are not fully informed on their issues. You should try contacting their support team
    via the Microsoft Rewards website.
     
    XBLRewards8, Nov 3, 2018
    #7
  8. Smwutches Win User

    Points credit expired

    You would have to try contacting support and speak to billing to see if there is anything they can do, but generally once funds expire there is no way to get them back. 1-800-4my-xbox if you're in the US/Canada or http://support.xbox.com/contact-us
  9. XBLRewards8 Win User

    Points credit expired

    Hello HALO CLONE 1,

    We do not see any Rewards Credits ever being added to your account. This forum is for Xbox Live Rewards issues. The Microsoft Rewards program is a separate program, so we are not fully informed on their issues. You should try contacting their support team
    via the Microsoft Rewards website.
  10. HALO CLONE 1 Win User

    Points credit expired

    You would have to try contacting support and speak to billing to see if there is anything they can do, but generally once funds expire there is no way to get them back. 1-800-4my-xbox if you're in the US/Canada or
    http://support.xbox.com/contact-us

    Ty I will call them tomorrow
    I called and they referred me back here. They informed me to ask a rewards member to please reply to this thread. Thank you for the reply and have a great day =)
  11. HALO CLONE 1 Win User

    Points credit expired

    You would have to try contacting support and speak to billing to see if there is anything they can do, but generally once funds expire there is no way to get them back. 1-800-4my-xbox if you're in the US/Canada or
    http://support.xbox.com/contact-us
    Ty I will call them tomorrow
  12. Dr Slaphead Win User

    recommendations

    I wasn't aware that Microsoft credit expired, or does this only apply to the old Microsoft points that were converted to credit?
Thema:

Points credit expired

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