Points are not being deposited and account information is correct.

Hello OZKERDAGROUCH,

There is currently an internal issue with the data stored for your account which is preventing a deposit. Our deposit process cannot correctly determine the primary billable account to deposit into for your Microsoft Account, and thus aborts the process.
This is an issue that we are working on resolving with another team, since we are not able to fully access the database containing billable account information. At the moment, we have not received a estimate on when this problem will be resolved. To be clear,
this is a data issue, and not the result of any faulty user input. The prompt asking you to update your information is a symptom of this error, and adjusting your information will, in most cases, not resolve this issue. We apologize for the inconvenience.

Does it show you having pending points in your rewards account if so then the precious post is correct once you're account had a balance of 100 points then they are deposited at the being of the next Billing cycle within 24-72 hours

Hello Incrude,

After reviewing your account, it appears that you are currently being affected by a known database issue which is interfering with the information on your account. What is happening is that your billable account information is being incorrectly communicated
to our servers. Due to your use of multiple payable accounts, our deposit process cannot correctly determine the correct account to deposit into and aborts the process. Since this issue is currently being caused by a database not under our control, we have
escalated the problem, and it is currently being worked on by another team. At the current point in time, they have not yet provided us with an approximate solution date. We apologize for the inconvenience, and ask for your patience while our other team works
on a solution.

Hi KEROPAS. An error occurred when we attempted to make a deposit to your Microsoft account. We are currently working on a resolution to your issue. Once we are able to apply a fix, a deposit will be made. Thanks for your patience.

Hello cam raveon,

After investigating your account, it appears that you are currently being affected by a known database issue which is interfering with the information on your account. What is happening is that your billable account information is
being incorrectly communicated to our servers. In particular, our deposit process is not correctly receiving which payment account is your primary account. Since depositing into an account which is not the account designated as the primary deposit account
can lead to a multitude of problems, the deposit process aborts. Since this issue is currently being caused by a database which contains highly secured information (your payment information), we have escalated the problem, and it is currently being worked
on by another team. At the current point in time, they have not yet provided us with an approximate solution date. We apologize for the inconvenience, and ask for your patience while our other team works on a solution.