point reduction

Discus and support point reduction in XBoX Games and Apps to solve the problem; I recently opened jigsaw and notice that my point total decreased from 116445 down to 808585. I did not buy any new collections or do anything that... Discussion in 'XBoX Games and Apps' started by QuasiOrphan4, May 20, 2017.

  1. QuasiOrphan4
    QuasiOrphan4 Guest

    point reduction


    I recently opened jigsaw and notice that my point total decreased from 116445 down to 808585. I did not buy any new collections or do anything that should have caused a decrease. I too have had continuing problems getting kick out of the program when completing
    the challenges or even working on puzzles from the collections.

    :)
     
    QuasiOrphan4, May 20, 2017
    #1
  2. ShadowHound96
    ShadowHound96 Guest
    subscription reduction

    my apologies if the image doesn't display
     
    ShadowHound96, May 20, 2017
    #2
  3. HassanB
    HassanB Guest
    subscription reduction

    Hello,

    Please visit this page here, it should show you when you click
    View History the type of subscription that was started, date that the subscription started, and the date the subscription is meant to end. If you've confirmed that something isn't matching up then please
    contact phone support directly for your region as they'd need to look into your account and confirm what was redeemed on your account and why you're being shorted gold subscription
    time.
     
    HassanB, May 20, 2017
    #3
  4. AdamKronus Win User

    game pass quest sees 90% hit OUCH!

    The reduction of points takes a lot of excitement and the desire to do the missions. I'm glad it's already been fixed.
  5. AKXOne Win User

    game pass quest sees 90% hit OUCH!

    It's disappointing to see such a big reduction in points rewarded, but it won't stop me working towards them.

    Happy for any freebie points to come my way 😊
  6. HassanB Win User

    subscription reduction

    Hello,

    Please visit this page here, it should show you when you click
    View History the type of subscription that was started, date that the subscription started, and the date the subscription is meant to end. If you've confirmed that something isn't matching up then please
    contact phone support directly for your region as they'd need to look into your account and confirm what was redeemed on your account and why you're being shorted gold subscription
    time.
  7. ShadowHound96 Win User

    subscription reduction

    my apologies if the image doesn't display
  8. Lee Harvey1988 Win User

    Gamerscore reduction.

    Hi, there is currently an issue with gamerscore and achievements affecting a number of Xbox users. I've seen several users reporting this issue that matches what sounds like is happening on your account. I know that Xbox Support is aware of the
    issue and is working on a fix. In the meantime, you can go to the
    Xbox Live Status     page to monitor the issue and to sign up to request a notification when the issue is resolved. Hope this helps!
    Hi, thanks for your reply. Oh sounds like its an issue for a few people then hopefully they’ll fix it soon and im assuming the gamerscore will be corrected?
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