Подписка (Mod Translation: Subscription )

Алексейишимов · Mar 11, 2019

Купил пробную подписку game pass на14 дней, после этого выставили счет за просрочку. О том что подключено переодическое выставление счетов, я был не в курсе. Подписка была остановлена сразу по истечении 14 дней. Как решить эту проблему и продолжить
играть за консолью, не заплатив за начисленный счет подписки по кторой не играл по истечению срока 14 дней.

*Mod Translation*

Bought a trial subscription game pass for 14 days, then billed for delay. I was not aware of the fact that I was connected with the Reodic billing. The subscription was stopped immediately after 14 days. How to solve this problem and continue to play
behind the console without paying for the accrued account subscription did not play after the expiry of 14 days.

:)

XsmkstarzX

For any information on your billing, and subscriptions your going to want to go online and sign into your account and through your account you can manage any subscriptions etc. there. Sounds to me though like you might want to contact support about your
issue.

XBF Amber M

Hi there!

Thanks for updating us with your reply. Sorry to hear that you're having issues getting in touch with Xbox Support for your region. You can give them a call and they'll be able to help you get this issue resolved.

Russia

Hours of operation:

Monday through Friday, 09:00 - 17:00 (Moscow time)

Saturday: closed

Sunday: closed

Phone Numbers +7 (499) 922 87 07

I hope that this information helps a bit more.

Алексейиши

Служба поддержки не открывает страницу то есть ничего не могу написать им по поводу своей проблемы. По поводу возврата денежных средств, пишут что якобы нужно оплатить просрочку которой ядаже не пользовался по истечении пробной.

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[Mod Translation - The support service does not open the page, that is, I can’t write anything to them about my problem.
Regarding the return of funds, they write that they allegedly need to pay the delay for which the device did not use at the end of the trial. ]

XBF George L

Hello!

Thanks for reaching out to us here on the forums with this situation. I understand you have been charged for a subscription that you did not intend to automatically renew. I suggest you go to

Microsoft Account Services & Subscriptions Page and make sure that your subscription is still active or if you need to turn off automatic renewal or cancel it. You can also fill out an Xbox
Refund Request form with the details and see about trying to recover the money. For the refund request form you will need your Order Number, you can find that here.
Microsoft Account Order History. Hope this helps.

ЗахарКузне

И это только для оссии матушки так сделали, не только EA подписка но и Gold.

[Mod Translated - And it was only for Russia that mothers did, not only an EA subscription, but also Gold.]

Эххххх(((( Спасибо большое!

[Mod Translation-Ehhhhh ((((Thank you very much!]

Подписка (Mod Translation: Subscription )