plex media server "direct connection unavailable"

Discus and support plex media server "direct connection unavailable" in XBoX Games and Apps to solve the problem; I have read intermittent threads about plex not being able to connect to the server. Issue: the plex media server cannot make a direct connection to... Discussion in 'XBoX Games and Apps' started by Michael Putnam, Jul 31, 2016.

  1. Michael Putnam
    Michael Putnam Guest

    plex media server "direct connection unavailable"


    I have read intermittent threads about plex not being able to connect to the server.

    Issue: the plex media server cannot make a direct connection to the server.

    I am a little bit frustrated in that i can see

    Remediation tried thus far

    1. Install all updates
    2. Reinstall application on both 360 and PC
    3. ensured VPN disconnected
    4. signed out of both applications and signed back in
    5. verified connectivity from iPad and other laptops
    6. verified connection from xbox 1 to plex sever
    7. checked firewall settings for inbound connections set to allow.
    8. tried a second xbox 360 i have (same issue) - which leads me application or device network settings
    Other info

    Wired network running a cisco gigabit unmanaged switch with single connection to DSL router. Plex server is 8tb Seagate NAS with paired gigabit connections. As i said everything else works fine, just the 360.

    :)
     
    Michael Putnam, Jul 31, 2016
    #1
  2. Bitty13006
    Bitty13006 Guest
    How do I access files from my Mac desktop in the Media Player app?

    A Media Server needs to be installed and configured on the Mac. I use Plex Media Server. Do a google search for Plex Media.
     
    Bitty13006, Jul 31, 2016
    #2
  3. Gdot69
    Gdot69 Guest
    Plex not working properly

    On XBOX 360 the Plex service is not working. The app loads my library of media fine as it should but then says "There was an error communicating with your Plex Media Server. Make sure it's turned on and accessible and try again."

    Of course, it is on. I tried accessing the same media from a different device and it worked fine. - so its not my Plex Media Server.

    My xbox 360 has a wired connection and I have tried turning the machine off and re-starting without success.

    I tried accessing other apps like Netflix, and though it was slower than it normally seems, I could load and watch media in there

    so it seems the problem is with Plex on the Xbox 360
     
    Gdot69, Jul 31, 2016
    #3
  4. Miss Bijoux
    Miss Bijoux Guest

    plex media server "direct connection unavailable"

    Hey maniac189 -

    Sorry to hear about the issue. Are you receiving a Plex error or an Xbox Live error code when you attempt to reach the media server? Additionally, are you able to use your Xbox 360 console's hard drive for any other games and/or apps?

    If you're receiving a Plex error, you will want to head over to
    Plex Support     for further guidance. If it's an Xbox Live error, please provide us with the error code you receive so we can investigate further.

    Thanks!
     
    Miss Bijoux, Aug 2, 2016
    #4
  5. Miss Bijoux Win User

    plex media server "direct connection unavailable"

    Hey maniac189 -

    Sorry to hear about the issue. Are you receiving a Plex error or an Xbox Live error code when you attempt to reach the media server? Additionally, are you able to use your Xbox 360 console's hard drive for any other games and/or apps?

    If you're receiving a Plex error, you will want to head over to
    Plex Support     for further guidance. If it's an Xbox Live error, please provide us with the error code you receive so we can investigate further.

    Thanks!
  6. Bitty13006 Win User

    How do I access files from my Mac desktop in the Media Player app?

    A Media Server needs to be installed and configured on the Mac. I use Plex Media Server. Do a google search for Plex Media.
  7. WeatherMarrow4 Win User

    Family Settings Won't Recognize Media Server Content

    I do have Plex server running on my local network but my xbox360 media player not finding the Plex contents.

    what app you using to see plex contents on your xbox??
  8. Alan134 Win User

    How do I watch ultraviolet movies on my xbox 360 in the UK?

    Plex server on PC or Mac + unsupported AppStore + dnla media player on Xbox one = sorted!
  9. Zero Divided Win User

    It's been eight months. I would like my "all in one" to stream from network already.

    i have adapted, i have Plex server streaming to a Chromecast that is currently plugged into my Xbox, and use the Plex app to navigate and control the media, so much better than using the 360. can't wait until a Plex app is released for the X1.
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plex media server "direct connection unavailable"

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