Please verify your account information so we can make a deposit.

Discus and support Please verify your account information so we can make a deposit. in XBoX Rewards & Social to solve the problem; I have already checked my account details, everything is correct. [img] 1fa56293-21ad-4cba-a3f3-12882bc7f37d Discussion in 'XBoX Rewards & Social' started by VINICIUSsatan, Dec 30, 2016.

  1. Please verify your account information so we can make a deposit.


    I have already checked my account details, everything is correct.

    Please verify your account information so we can make a deposit. [​IMG]

    :)
     
    VINICIUSsatan, Dec 30, 2016
    #1
  2. I can not receive my reward credits

    I have already updated my account and billing address and the message below.

    Required attention

    Please verify your account information so we can make a deposit.

    Your deposits are not being approved! Verify that the billing information listed in your Microsoft Commerce account is correct by clicking the button below. If they are correct, create a publication here in our support forum.
     
    Shark Sakura 28, Dec 30, 2016
    #2
  3. ll AKIUS ll
    ll AKIUS ll Guest
    help please

    It is necessary to update your account to make a deposit!

    Confirm your account information so that we can make the deposit.

    HELP PLEASE
     
    ll AKIUS ll, Dec 30, 2016
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    Please verify your account information so we can make a deposit.

    Hello VINICIUSsatan,

    Your deposit is being prevented due to a mismatch between your US Rewards Account region and your Brazilian Microsoft Account region. Since your Rewards Account is a separate entity from your Microsoft Account, migrating your Microsoft Account region will
    not also change your Rewards Account region. Therefore, when your Rewards Account attempts a deposit in one regional currency, it cannot complete when your Microsoft Account is of a differing currency.

    However, this issue can be fixed by heading over to the Microsoft Commerce page at (https://commerce.microsoft.com) to update your Microsoft
    account to match your Xbox Live Rewards location. Another option if you wish to continue with Rewards in your current Xbox Live region is to opt out of the program at ( https://rewards.xbox.com/optout/ )
    , wait 48 hours and then sign back up again, which can also take 48 hours.

    While you will lose your progress by starting a brand new account, you can start earning Rewards Credits that will successfully reward your newly registered regional currency. To confirm that you have re-registered correctly, you can check your join date
    from the MyRewards page at (Xbox Live Rewards). If your join date shows a specific date and not a date of "???", then your
    account has successfully been re-registered. If you open a new post after being able to log in to your new Rewards account, you can request any pending deposits from your old account to your new one.
     
    XBLRewards8, Jan 3, 2017
    #4
  5. XBLRewards8 Win User

    Please verify your account information so we can make a deposit.

    Hello VINICIUSsatan,

    Your deposit is being prevented due to a mismatch between your US Rewards Account region and your Brazilian Microsoft Account region. Since your Rewards Account is a separate entity from your Microsoft Account, migrating your Microsoft Account region will
    not also change your Rewards Account region. Therefore, when your Rewards Account attempts a deposit in one regional currency, it cannot complete when your Microsoft Account is of a differing currency.

    However, this issue can be fixed by heading over to the Microsoft Commerce page at (https://commerce.microsoft.com) to update your Microsoft
    account to match your Xbox Live Rewards location. Another option if you wish to continue with Rewards in your current Xbox Live region is to opt out of the program at ( https://rewards.xbox.com/optout/ )
    , wait 48 hours and then sign back up again, which can also take 48 hours.

    While you will lose your progress by starting a brand new account, you can start earning Rewards Credits that will successfully reward your newly registered regional currency. To confirm that you have re-registered correctly, you can check your join date
    from the MyRewards page at (https://rewards.xbox.com/myrewards/). If your join date shows a specific date and not a date of "???", then your
    account has successfully been re-registered. If you open a new post after being able to log in to your new Rewards account, you can request any pending deposits from your old account to your new one.
  6. XBLRewards8 Win User

    Please check your account information so we can make a deposit.

    Hello DnknDonuts 44,

    After reviewing your account, it appears that you are currently being affected by a known database issue which is interfering with the information on your account. What is happening is that your billable account information is being incorrectly communicated
    to our servers. Since this data is necessary to determine where to place your deposit, the process is aborted. This missing information is also why our system is incorrectly asking you to update your data. Since this database is not within our program, this
    issue is currently being worked on by another team. At the current point in time, they have not yet provided us with an approximate solution date. We apologize for the inconvenience, and ask for your patience while our other team works on a solution.
  7. XBLRewards3 Win User

    Please check your account information so we can make a deposit.

    Hi DeStormPower. There is an issue with your account that is preventing us from making a successful deposit. The billable account we have for you is not the primary account associated with your Microsoft account. The Payment Operations team is currently
    working on a resolution. Once we are able to apply a fix, a deposit will be made. Thanks for your patience.
  8. XBLRewards8 Win User

    Please check your account information so we can make a deposit.

  9. XBLRewards8 Win User

    Please check your account information so we can make a deposit.

    Hello momoforever911,

    After reviewing your account, it appears that you are currently being affected by a known database issue which is interfering with the information on your account. What is happening is that your billable account information is being incorrectly communicated
    to our servers. Since this data is necessary to determine where to place your deposit, the process is aborted. This missing information is also why our system is incorrectly asking you to update your data. Since this issue is currently being caused by a
    database not under our control, we have escalated the problem, and it is currently being worked on by another team. At the current point in time, they have not yet provided us with an approximate solution date. Since this error is causing your information
    to not be received, adjusting your information will not solve this issue. The prompt asking you to check your information is a generic troubleshooter that will not work for this particular situation. We apologize for the inconvenience, and ask for your patience
    while our other team works on a solution.
Thema:

Please verify your account information so we can make a deposit.

Loading...
  1. Please verify your account information so we can make a deposit. - Similar Threads - Please verify account

  2. That verification method isn't working right now. Please try another method.

    in XBoX Accessibility
    That verification method isn't working right now. Please try another method.: I'm trying to reset my password because I forgot it. I got 2 step verification on. I have access to the email and phone number attached to my account. I get the code to my email but can't get a...
  3. Helpp please

    in XBoX on Windows
    Helpp please: I had bought v bucks from xbox and they dint appear on my fortnite account and i had made a refund . Though my refund request is approved i want to know when will i get my money back...
  4. I NEED YOUR HELP ASAP PLEASE.. My ACCOUNT GOT HACKED

    in XBoX Accessibility
    I NEED YOUR HELP ASAP PLEASE.. My ACCOUNT GOT HACKED: Subject: Urgent – My Microsoft Account Got Hacked Hey Microsoft Support, I seriously need help. My Microsoft account got hacked after I joined a Discord server for a Minecraft server and tried...
  5. someone please help me

    in XBoX Games and Apps
    someone please help me: so I want to play bedrock edition but I can't because it says error and I tried everything up to this point so what is the answer pls help me 9d4ddb50-edd0-4e8c-bb17-6510f6f50c28
  6. Please let me know if I can get unspended I got hacked by one of my friends and the got me...

    in XBoX Accessibility
    Please let me know if I can get unspended I got hacked by one of my friends and the got me...: I got hacked by my friend and he got me spended please unspended me cause I did nothing 96ef21a4-3622-409c-a2c3-ab866522b89d
  7. Could you please add Def Jam Fight For Ny to retro compatibility list please ?

    in XBoX Games and Apps
    Could you please add Def Jam Fight For Ny to retro compatibility list please ?: Hi , i would like microsoft Xbox retro compatibility game Def Jam Fight For Ny ! its one of the greatest combat games please add it to the list so we can buy it and play it . Thank you in advance...
  8. Please Log into Xbox to join this server error

    in XBoX on Windows
    Please Log into Xbox to join this server error: when ever i try to join a server in my pc bedrock edition it says that please log into xbox to join this server . one time i deleted and reinstalled minecraft and the error was gone but a new one...
  9. I cannot reset from verify email to starting please tell me the way

    in XBoX Games and Apps
    I cannot reset from verify email to starting please tell me the way: I cannot reset from "verify emal" to starting for my minecraft account 58d605fd-5160-416a-8339-062ca39c36d8
  10. Epic Games error code LS-0013 launch failed please verify installation (PC)

    in XBoX on Windows
    Epic Games error code LS-0013 launch failed please verify installation (PC): ENGLISH (GB) SUBMIT A REQUEST MY ACTIVITIES SIGN OUT SEGA Support My activities Request #643553 LS-0013 Launch Failed Please Verify Installion [img] Annmarie Ogier1987 16 minutes...