PLEASE SOMEONE HELP ME i was buying minecraft and i accidentaly buyed it on bad account and...

Hi Renata, my name is Joel, I'm here to help you with any problems or questions you may have.

Renata, unfortunately Microsoft's Policies do not allow the transfer of purchases or licenses from one account to another, so in your case the only possible option is to request a refund, which can only be done by you as a user and then purchase the game on the correct account.

To request a refund for a digital purchase, I invite you to perform the following steps:

* Please first login to http://www.xbox.com/refunds

https://support.xbox.com/help/subscriptions-bil...

- Then, for a refund, you must log in to the Xbox Live account in which you made the purchase.

** You will be asked for the order number and the purchase date.

You can obtain these details at account.microsoft.com> click on the "Payment and billing" tab and then on "Order history".

If your purchase does not appear in the list, go to https://support.xbox.com/help/subscriptions-bil...

after clicking on "Why can't I see my purchase?"

You will receive an email within 72 hours that will indicate if you can make the refund; If it does, it can take between 1 and 5 days.

**Important: If for any reason your refund request was denied, please respond to the email received stating your reasons why you believe you should proceed**

Please note that this is only a public forum, I will respond to you in a short period of time within the possible apologizing in advance for any delay in response. I am simply a user trying to provide information and knowledge that may be useful to others, I am not an employee of Microsoft.

Regards

i can not find a code because im buy this game with wrong email accidentaly,from official minecraft store,can i refound the money or they can find my purcase

Unfortunately not no, I've had to buy a new account. I made another Minecraft support thread, but they redirected me to Microsoft again, and Microsoft are no help, as we've established. Good luck in getting your account back though.

same thing literally just happened to me but for me the hacker is messaging me on discord and he acctually does seem kinda chill again but i still dont fully trust him. According to him my account was bid on by someone for like 100 euros but he will give me a discount if i wanna buy it back since he feels bad for like 40 euros

ive already talked to microsoft and theyre not helping me much at all

My problem is this: today buy 2400 mp, and when i went to buy a dlc appeared that i had 0 mp, please someone who can help me!

Can someone help me please?

I can't buy xbox live gold because there's an error that appears when I put on "CONFIRM THE PURCHASING" it says "There's an error with your account to fix it visit
https://account.live.com or change your payment method" it error appears buying from my own console but if I buy gold from other console, it works and I don't know why I can't purchase xbox live gold from
my console please help me.