Please make this a sticky or add it into the Xbox Support Error code list, Error Code ...

As an Xbox live Ambassador, I have ran into and seen several people having Error "80072EF3". However there is little to no information regarding this error on Xbox Support. I have found a fix that really helps me and helps the
asker, when im in the Ambassador Chat.

Solution 1:

1). On the Xbox Home Screen, click on System -> Storage -> Hard Drive -> Profile, select Delete, then click Delete Profile Only.

2). Press "B" on the controller until you see "Hard Drive", Press "Y" on the controller and select "Clear System Cache" on the screen.

3). Shut the Xbox 360 off completely. Then turn it back on

4). On the Xbox Home Screen, Scroll until Social is selected on the top of the screen, Click "Sign In or Out", Scroll all of the way to the right and select Download Profile.

5). Follow the On screen prompts. If your on your personal Xbox, make sure, Save Password is checked in the box.

You should now be able to connect to Xbox Live, if not go to "Solution 2".

Solution 2:

1). Go to Sign in to your Microsoft account

2). Sign in with your email address and password.

3). Once on the homepage, on the Left tab, click on "Security info".

4). You may get a message that you will need to get a security code from your Email Address or Phone number. Note: if you don't have access to the Email Address or mobile phone anymore, then Click on cant use those anymore.

5). Enter the security code.

6). Now Check and see if you have a mobile phone and alternate email address and mobile phone entered in, make sure they are verified. If not enter the information in.

7). On the Xbox Home Screen, scroll right until you see settings, click on System -> Hard Drive -> Profile, select Delete, then click Delete Profile Only

8). Go back to the Xbox Home Screen, Scroll until Social is selected on the top of the screen, Click "Sign In or Out", Scroll all of the way to the right and select Download Profile.

9). Follow the On screen prompts. If your on your personal Xbox, make sure, Save Password is checked in the box.

You should now be able to connect to Xbox Live.

:)

 

Wont let me sign in to my account?

Hi there,

please try the steps on this link:
support.xbox.com/.../error-code-80072ef3

Let us know the results

 

Error code 80072EF3

This problem means that you cannot connect to xbox live. Please can you use this link to help you.

support.xbox.com/.../error-code-80072EF3

 

Thanks to Snakebit333, edited by heldbowl3

 

Just had this happen to me today... This helped out I havent had a problem since Thanks!!!

 

Wow, thank you so much :3

 

Hey there heldbowl3!

Thanks for posting up the helpful information for your fellow gamers! Looks like you got some really great troubleshooting steps here!

While you assist others that may receiving this error code, I would suggest linking those people this helpful thread to see if it will resolve what they're experiencing.

Also heldbowl3 and everyone else, if you happen to have Xbox Support related questions in the future, please feel free to create a new thread detailing what you're experiencing. This way you can receive support catered specifically to you from our community.
Thanks so much!