PLEASE if anyone could help me with my minecraft account 1

If you have an old xbox 360 console, you can purchase it for free from there.

Otherwise you need to add credit card details or paypal as Smwutches suggested.

To purchase backwards compatible games on the One, you would need to use either a credit card or Paypal. Your Microsoft account balance can only be used to purchase One content on the One.

Hey all,

I have a laptop and a desktop in my home. My kids wanted to play Minecraft with me. We could both play on the 1 account, but it was weird so I purchased a second copy of Minecraft Starter Collection.

I set up an email account for the laptop (kids) so we could play with different user names.

About a week later, when I logged into my account to play with the kids, it would not let us multiplayer. It kept prompting me to buy Minecraft. When I clicked to buy it says I already own the game.

Please help. I'm concerned my account just thinks I have 1 copy, even though I bought, too. I'm guessing I should have made another Microsoft account for the kids copy, but I'm a bit late for that. Any suggestions on how to make this work? I can't get ahold of XBox support for help.

Thank you!

Hi I was just playing Minecraft with my friend. And my his friends joined the party giving me abuse and they booted me and my Internet router offline. Please help me? They have more than 1 account each and there's 2 of them. Thanks.

Hi, my name is Ezequiel and thank you for your question and for reaching out. Hello John W4 how are you?

I am very sorry that you were unable to get a refund.

But if Microsoft has not refunded you, I believe there is nothing that can be done.

Unfortunately, there is no way to know the reason, I advise you to contact support to see what was the reason for the non-refund of your purchase.

please enter this link where you can contact support, the option is in green on the right, written contact us.

https://support.xbox.com/contact-us/

I am submitting the full form of the Microsoft Store policy rules below.

https://www.microsoft.com/store/b/terms-of-sale?rtc=1