Please help!

Hello

I've recently finished two suspensions, one of which was a communication Ban and the other was an xbl ban. They both ended two days ago. I also can't file a report on the enforcement site as it says the suspensions are over. The problem is I can't send any
messages or do any sort of communication, I can however send messages on my 360 and it works fine but they don't go through. On a backwards compatible 360 game the options to message are greyed out. If this is the wrong forum I apologise for this but I'm getting
desperate as this is my only option. I've tried power cycling, unplugging the power brick on both sides and redownloading my account numerous times in a number of different combinations. Again, I'm sorry if this is the wrong forum I just need this fixed.

:)

 

Please help!!!!!!!

I have just set up my xbox one and the sound doesn't sound right. I have it on a 5.1 dolby system it's really odd on call of duty advanced warfare the centre speaker works during cinematic scenes but has no volume during game play it sounds ok and the gun and voice effects come mainly from the front two speakers but that can't be right????

Has anyone else got call of duty set up on 5.1 dolby system?

 

Please help!!!!!!!

i dont have cod..

first i would go into settings and controller and update it.. (idk why) but somewhere along the line an update for headsets had something with dolby 5.1 in it.

i dont have cod so i cant say how my 5.1 sound bar works but the way i recall it is.. the developer sets the standard or output channels.. this is why forza worked next to polk audio to "dial in sound" its not really a microsoft thing as much as cod development.

i would check settings on xb1 to see if it is in dolby 5.1 or stereo
i would also check the settings in game to seewhat they are.

depending on your sound bar check and see i fit has a setting for analog or coax it may also have different modes.. game,movie,stereo,cinamatic each one does alter how sound is projected

 

This is something that you need to contact the official Xbox support team for at support.xbox.com/contact-us

 

Hey there, l Ban4na l!

It sounds like your console was issued a suspension instead of just your account. We are unable to comment on any Enforcement actions taken against accounts or consoles. If you have an active account suspension or a permanent suspension from within the last
12 months, you can submit a Case Review to the Policy Enforcement team. If you have a console suspension, this does not qualify for Case Review, however your Microsoft Account email should
have been sent an email detailing the suspension information.



If you need assistance with any other support issue, be sure to post up a new detailed thread so that our community can work on helping you out. Thanks for understanding!

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Xbox Forums Staff



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