PLEASE HELP!

My Xbox one keeps turning off immedienlty when I turn it on, I don't know what the problem is I've done everything disconnected everything I've tried holding down the power button for 10 seconds I've called support they didn't really help with it, anybody
know? Please please let me know

[Mod Edit: Thread was moved]

:)

 

Please help!!!!!!!

I have just set up my xbox one and the sound doesn't sound right. I have it on a 5.1 dolby system it's really odd on call of duty advanced warfare the centre speaker works during cinematic scenes but has no volume during game play it sounds ok and the gun and voice effects come mainly from the front two speakers but that can't be right????

Has anyone else got call of duty set up on 5.1 dolby system?

 

Please help!!!!!!!

i dont have cod..

first i would go into settings and controller and update it.. (idk why) but somewhere along the line an update for headsets had something with dolby 5.1 in it.

i dont have cod so i cant say how my 5.1 sound bar works but the way i recall it is.. the developer sets the standard or output channels.. this is why forza worked next to polk audio to "dial in sound" its not really a microsoft thing as much as cod development.

i would check settings on xb1 to see if it is in dolby 5.1 or stereo
i would also check the settings in game to seewhat they are.

depending on your sound bar check and see i fit has a setting for analog or coax it may also have different modes.. game,movie,stereo,cinamatic each one does alter how sound is projected

 

What did u say to support and what did they say to you?

This is a discussion forum what do you expect people he to be able to offer what support couldn't?

 

Try a new power brick and ignore the guy above me. He always acts like that.

 

how old is the xbox, open a repair request if needed.

 

You could try a full factory reset but then you would have to install all your games again

 

Make sure the console has the Latest Console Update. Avoid being in the Preview Program as it can notoriously be a place where you may get software issues. Otherwise try a full factory reset. If you brought your console new from an authorized retailer (authorized
retailers in NZ/Australia include DSE, JB Hi Fi, etc), you shouldn't be getting this problem. If the console is under warranty, take it back to the retailer and demand a refund/replacement if further attempts fail and perhaps visit the Support section on this
site.

 

"Try a new power brick and ignore the guy above me. He always acts like that."

If MS support has already checked replacing the power brick, factory reset and updated the console, you have all wasted your time, I would prefer to know the whole situation before giving advice, but thats just me. I also don't like suggestion spending money
without knowing.

Although I think the OP might just ignore the whole thread.