Please Help

Discus and support Please Help in XBoX Games and Apps to solve the problem; Hi guys, looking for a bit of assistance here. I bought a Nokia mobile phone last year and registered setting up a new Outlook account, as I didn't... Discussion in 'XBoX Games and Apps' started by davidmarsdenzz, Apr 19, 2016.

  1. Please Help


    Hi guys, looking for a bit of assistance here.

    I bought a Nokia mobile phone last year and registered setting up a new Outlook account, as I didn't want to confuse my PC account with my mobile.

    Yesterday , having had issues with the phone I did a hard reset, meaning that I had to re-install everything. Unfortunately I can't remember what email address I had, only my gamertag. I contacted XBox support, and they found the gamertag. They said they
    could help me to get my email address, but had to get a verification code.

    This is where it gets a bit awkward - because the verification code could only be sent to either the email address I used or the phone number registered on the account. Obviously an email to the email address was no good, so it had to go to the phone I designated.
    For some reason this could only be sent as a text, and because I used a landline, I can't receive a text message. So therefore I cannot get a verification code, so Microsoft can't give me my email address.

    What is a little confusing is that I can (and in the past have) had a call recording sent to my phone with a verification code, so I know that this can be done. But Microsoft are telling me the only option they have is to send a text.

    Can anyone please help or advise me on this?

    Thanks in advance

    :)
     
    davidmarsdenzz, Apr 19, 2016
    #1
  2. Mike.priddy
    Mike.priddy Guest
    Please help!!!!!!!

    I have just set up my xbox one and the sound doesn't sound right. I have it on a 5.1 dolby system it's really odd on call of duty advanced warfare the centre speaker works during cinematic scenes but has no volume during game play it sounds ok and the gun and voice effects come mainly from the front two speakers but that can't be right????

    Has anyone else got call of duty set up on 5.1 dolby system?
     
    Mike.priddy, Apr 19, 2016
    #2
  3. sc_shark
    sc_shark Guest
    Please help!!!!!!!

    i dont have cod..

    first i would go into settings and controller and update it.. (idk why) but somewhere along the line an update for headsets had something with dolby 5.1 in it.

    i dont have cod so i cant say how my 5.1 sound bar works but the way i recall it is.. the developer sets the standard or output channels.. this is why forza worked next to polk audio to "dial in sound" its not really a microsoft thing as much as cod development.

    i would check settings on xb1 to see if it is in dolby 5.1 or stereo
    i would also check the settings in game to seewhat they are.

    depending on your sound bar check and see i fit has a setting for analog or coax it may also have different modes.. game,movie,stereo,cinamatic each one does alter how sound is projected
     
    sc_shark, Apr 19, 2016
    #3
  4. Please Help

    Are you able to switch your verification phone number to a friends or families phone that can get a text?
     
    Darkabyssmaker, May 19, 2016
    #4
  5. optimus 1 Win User

    Please Please Help!

    ...which is why i said "electronically handy", i figured he could read between the lines since they don't like it when people talk about modding anything around here.
  6. optimus 1 Win User

    Please Please Help!

    Your best solution would be to buy a used one either from gamestop, ebay, or pawn shops...you can probably find them for 40 bucks or less nowadays...or if you are electronically handy, you can try opening it up and replacing the hardrive since it uses a
    regular pc hardrive.
  7. AlphaEsau Win User

    Please Please Help!

    Ok thanks for the link. I tried all that last night. And the video was for the xbox 360 not the original one. The original one does not have an option like that. Those button codes are what I think I need but can't get them because they are specific to each
    serial number. If there is a mass list of codes that would be helpful or some sort of disc that automated the reset process. Thanks Endgamez.
  8. AlphaEsau Win User

    Please Please Help!

    No it doesn't, no error codes except for the message in my original post:

    "Your Xbox needs service, please contact the customer service number located in your instruction manual."

    And I didn't notice any change with the light. I think it stayed green. And thank you for helping me! I do appreciate it.
  9. AlphaEsau Win User

    Please Please Help!

    Ok, thanks. Yep that's why I'm posting on the forum. To see if anyone else has had this issue and how they handled it.
Thema:

Please Help

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