PLEASE HELP!!!

hello, i tried to download destiny today because i ruined my disc copy of it i figured going digital was a good idea. after i downloaded it and tried to play it i realized it didnt download the game but instead it downloaded the season pass.... i already
have all the dlc and was just wanting a digital copy of the game. will someone at xbox please email me in regard to what has happened?
[Mod Removed] i would like to have a refund since the dlc cost more than the game did and it charged me more than i would have liked. i really want a copy of the game plus the difference reimbursed since i was sold something i already own.
please get back to me soon on this.

:)

 

Please help!!!!!!!

I have just set up my xbox one and the sound doesn't sound right. I have it on a 5.1 dolby system it's really odd on call of duty advanced warfare the centre speaker works during cinematic scenes but has no volume during game play it sounds ok and the gun and voice effects come mainly from the front two speakers but that can't be right????

Has anyone else got call of duty set up on 5.1 dolby system?

 

Please help!!!!!!!

i dont have cod..

first i would go into settings and controller and update it.. (idk why) but somewhere along the line an update for headsets had something with dolby 5.1 in it.

i dont have cod so i cant say how my 5.1 sound bar works but the way i recall it is.. the developer sets the standard or output channels.. this is why forza worked next to polk audio to "dial in sound" its not really a microsoft thing as much as cod development.

i would check settings on xb1 to see if it is in dolby 5.1 or stereo
i would also check the settings in game to seewhat they are.

depending on your sound bar check and see i fit has a setting for analog or coax it may also have different modes.. game,movie,stereo,cinamatic each one does alter how sound is projected

 

if you look at my profile you can tell i have been i long time xbox fan and have been playing destiny since it released. i am rather upset that i ruined my disc and even more upset that the xbox store just robbed me

 

Hi there,

When it comes to digital purchases, it's no refunds policy (which is noted on the screen before a purchase is confirmed). That being said, you can see if Phone Support might be able to assist. They are best equipped to handle refunds while users in the forums
aren't.

If you're in the US or Canada you can call 1-800-469-9269, or you can follow this link to request a call back
support.xbox.com/contact-us

I hope this helps.

FYI, best not to post personal contact information (i.e. phone number/email addresses) in public forums.