PLEASE Help! XBox One saying No Internet Connection BUT...It is connected

Discus and support PLEASE Help! XBox One saying No Internet Connection BUT...It is connected in XBoX on Consoles to solve the problem; Dear Sirs: I don't know if this is because of the latest update or not, but ever since the same time frame of the update my Xbox One keeps... Discussion in 'XBoX on Consoles' started by SGTParatrooper, May 21, 2017.

  1. PLEASE Help! XBox One saying No Internet Connection BUT...It is connected


    Dear Sirs: I don't know if this is because of the latest update or not, but ever since the same time frame of the update my Xbox One keeps disconnecting from Xbox Live saying I don't have Internet connection any longer, when I do and it's working fine.

    This has happened several times in the past week and is getting frustrating. Nothing has changed on my setup, I am connected using ethernet cable, and I do not use wireless with it at all. Although all my other devices throughout the house are connected
    just fine, still I have followed your site's advice and have done the 5 minute unplug on my router each time and upon doing this, it will miraculously get the Xbox One back connected to Live again. This makes no sense since I had Internet connection just fine
    on all other devices.

    I don't mean to complain but I am a Disabled Veteran and it is a lot of effort for me to have to keep doing this process over and over again, not to mention the frustration of it all too. Can anyone please help me?

    Thank You,

    Steve



    :)
     
    SGTParatrooper, May 21, 2017
    #1
  2. First time trying Ethernet connection and its not working

    I have recently bought Xbox one and was always using wireless to connect to it. Recently I was trying to stream Xbox to my windows PC and I am trying my Xbox to connect to Ethernet but its not accepting the connection .Xbox test connection Always saying
    connected to wired connection but also says “No Internet”.

    Even I’m using the LAN cable which is tested and working with my TV. So the cable is fine.

    Please help.

    Thanks
     
    AccusedTripod94, May 21, 2017
    #2
  3. Xbox One Network Problems

    My Xbox One says I'm connected to the internet,and I check my connection and everything is good. But the Xbox says I have no internet connection. I have tried everything to fix it but no results. Any help??
     
    BlockishCargo3, May 21, 2017
    #3
  4. PLEASE Help! XBox One saying No Internet Connection BUT...It is connected

    Hello SGTParatrooper,

    If I understand correctly the problem seems to be intermittent. So, it is still possible it could still have something to do with your internet connection? Maybe your ISP...? The reason I say this is because if
    Test network connection and Test multiplayer connection located at >Settings
    >All Settings >Network >Network settings on your Xbox reports back with, "It's all good". Then as far as Xbox Live is concerned you should be good-to-go. However, given that you say you don't see any
    network problems with your other devices, may I suggest that you try resetting your Xbox back to

    factory defaults
    . You will have the option to keep your games and apps. Also, I would check
    Detailed network statistics at your Xbox to confirm network bandwidth, latency (ping) and the status of lost packets. For more information see, "Network
    settings on Xbox One
    " . Let us know if you continue to have an issue with your Xbox network connections.

    support.xbox.com/en-US/xbox-one/console/reset-console-to-factory-defaults

    support.xbox.com/en-US/xbox-one/networking/network-settings

    Good luck and good gaming,

    P.S. You said "Sirs", so I hope it's OK if I say "don't call me sir..., I work for a living" ;-)

    SA
     
    greg_window10_installer, May 22, 2017
    #4
  5. greg_window10_instal Win User

    PLEASE Help! XBox One saying No Internet Connection BUT...It is connected

    Hello SGTParatrooper,

    If I understand correctly the problem seems to be intermittent. So, it is still possible it could still have something to do with your internet connection? Maybe your ISP...? The reason I say this is because if
    Test network connection and Test multiplayer connection located at >Settings
    >All Settings >Network >Network settings on your Xbox reports back with, "It's all good". Then as far as Xbox Live is concerned you should be good-to-go. However, given that you say you don't see any
    network problems with your other devices, may I suggest that you try resetting your Xbox back to

    factory defaults
    . You will have the option to keep your games and apps. Also, I would check
    Detailed network statistics at your Xbox to confirm network bandwidth, latency (ping) and the status of lost packets. For more information see, "Network
    settings on Xbox One
    " . Let us know if you continue to have an issue with your Xbox network connections.

    support.xbox.com/en-US/xbox-one/console/reset-console-to-factory-defaults

    support.xbox.com/en-US/xbox-one/networking/network-settings

    Good luck and good gaming,

    P.S. You said "Sirs", so I hope it's OK if I say "don't call me sir..., I work for a living" ;-)

    SA
  6. Silver97890 Win User

    Trouble with backwards compatible game

    I can't, it says that it's not connected to the internet. My xbox one is connected to the internet but when I try to play a 360 game on the xbox one it says that it can't connect to the internet.
  7. FreelanceGem098 Win User

    Issue with GTA 5

    Hello jimdunn6

    Thank you for reaching out to us, I have had the same issue. Now my issue was that it keeps saying please connect to the internet and I am connected to the internet. And my Xbox displays a message that says can't connect to Xbox Live. Now there could a number
    of factors that can cause this.

    1) Your Xbox Live subscription has expired if this is the case please contact: https://support.xbox.com/en-GB/browse/my-account/xbox-live-membership

    2) Internet connection which has already being mentioned.

    If you are connected to wireless please consider trying an Ethernet Cable.

    I hope that this helps.
  8. vande749 Win User

    Can connect to internet but not Xbox Live?

    I can connect to the Internet on my Xbox one but when I try to play games online, it says "no network connection detected. You must have an active network connection to play games online." So frustrating because I want to play day zero of cod advanced warfare.
    Please help
  9. taidara Win User

    Internet Connection? Please help

    Greetings PingingCross!

    Before we begin, could you answer a few, but valuable, questions for us, so that we can better understand your situation.

    Please read: START HERE for connection troubleshooting! And post back in full detail (the bits in bold). Also, if wireless, state whether you
    have the black or white external wireless network adapter or internal wireless network adapter (Xbox 360S/E).

    Thank you!
Thema:

PLEASE Help! XBox One saying No Internet Connection BUT...It is connected

Loading...
  1. PLEASE Help! XBox One saying No Internet Connection BUT...It is connected - Similar Threads - PLEASE Help saying

  2. i paid for minecraft in 2018 and its saying to buy it again please help

    in XBoX Games and Apps
    i paid for minecraft in 2018 and its saying to buy it again please help: i wanted to play with my friend but cant because its telling me to buy the game. i did this in 2018 please help 2f7463c6-4902-4e64-bb91-103d9b509edc
  3. I brought 2k24 25th anniversary and now it says I don't own please help I brought it on 9/10/23

    in XBoX Games and Apps
    I brought 2k24 25th anniversary and now it says I don't own please help I brought it on 9/10/23: I brought 2k24 25th anniversary on 9/10/23 and when I tried downloading it back it said I didn't own it. 758a9b3e-cd0b-4291-b826-d073943390e1
  4. I do not know how to fix party chat! it says connection error. Please help me

    in XBoX on Consoles
    I do not know how to fix party chat! it says connection error. Please help me: Hi, my Xbox is not letting me do party chat Help me I tried pretty much everything, please help fix my problem 00873cc3-ce6f-49be-b9b9-2f573254229f
  5. minecraft but when i tre to join minecraft say i cant connect to the server i please help...

    in XBoX Games and Apps
    minecraft but when i tre to join minecraft say i cant connect to the server i please help...: Hi yesterday I was trying to play on zeqa.net on minecraft but when i tre to join minecraft say i cant 1bc7cb38-e280-4cec-bf3b-27a0653539c5
  6. Sync error says I have multiple xboxs effecting cloud syncs when I don't, help please?

    in XBoX on Consoles
    Sync error says I have multiple xboxs effecting cloud syncs when I don't, help please?: Suddenly getting this message while playing Starfield on Xbox cloud gaming: Your other Xbox is taking a long time to sync to the cloud Xbox support page gives this advice: This error occurs...
  7. Used a redeem code to pre order a game but saying it has already been redeemed please help

    in XBoX Games and Apps
    Used a redeem code to pre order a game but saying it has already been redeemed please help: Redeem code saying it has already been redeemed. Trying to buy a game. Can you please help. 9115dd14-1aee-4db8-9650-21ace668c6da
  8. Hi was was banned for saying no goofies on looking for group please help lift ban

    in XBoX on Consoles
    Hi was was banned for saying no goofies on looking for group please help lift ban: Please lift ban I didn’t go against code d2a037ad-37f1-4b28-b829-b0cff252bc14
  9. Why can’t I changed from appear online to offline it just says status unknown please help

    in XBoX on Consoles
    Why can’t I changed from appear online to offline it just says status unknown please help: How come when I try to appear offline it doesn’t let me it says unknown bbcc64cb-a2a5-4fae-bb67-0df650d41904
  10. I tried uninstalling Valorant from my pc but it is saying it is still there. Please help.

    in XBoX Games and Apps
    I tried uninstalling Valorant from my pc but it is saying it is still there. Please help.: So I downloaded Valorant a little while back, then I realized that i really don't play it, so I tried uninstalling it and now it is saying that it needs an update and when i try and update it, it...