Please help, very frustrated. Xbox one turns on but nothing showing up on screen, no video or ...

eGy mOe · Oct 18, 2016

So, this is the fourth replacement I got in a month because Microsoft are a bunch of idiots. This time my Xbox one turns on, all looks well but nothing is showing on my tv. My HDMI is connected correctly, I've checked everything and everything is plugged
in. I've done all sorts of resets but nothing. Even tried it on another TV, all I see is blank, like nothing is going through,but my Xbox is on. And my controller won't even connect to the Xbox at this point but it's able to turn it on if I hold the button?
What kind of sorcery is this? Any advice? Just bought gears of war 4 yesterday and really want to play it. Anyone with a solution will get a month Xbox live gold subscription, desperate for help. Microsoft want to send me a new one but I'm tired of waiting.
All I see on my tv is "input 4" the input I always use, that's it. No startup no nothing, but the Xbox one is one and the power brick is fine. I've unplugged it from the wall, tried low resolution method, nothing. Any advice?!?!

ahmadelfaham - 13 hours ago

:)

StyledFerret683 · Oct 18, 2016

Trouble with Xbox One

Somethings wrong with my Xbox One. It turns on just fine but nothing is showing up on the screen. I'm turning the console on and off, same goes for the TV. I'm unplugging the HDMI Cable and re plugging it in and I'm switching channels but nothing is showing
up. Can you please respond ASAP.

Jeebus36 · Oct 18, 2016

Live tv picture slow to start.

When I turn my xbox on there is sound but no live tv picture. Instead There is a screen showing called the New Media Guide. It's prompts me to select my tv type, (sd or hd) but when I try nothing moves on the screen. After 5 minutes the tv picture shows
up. Anyone experiencing the same problem, or have a solution. Thanks in advance.

J3RS3Y DEVIL · Oct 18, 2016

I suspect it might not be Microsoft that are the "idiots".

vikingland1 · Oct 18, 2016

I'm not trying to be a smart **** , but are you sure your HDMI going to your TV is from the out to TV on the Xbox one? And not HDMI in?

eGy mOe · Oct 18, 2016

@vikingland1 yes! I've had my Xbox one for over a year. It was working perfectly fine 2 days ago but just stopped working yesterday. My HDMI IS connected to the OUT and to the TV, this is just weird

eGy mOe · Oct 18, 2016

Update: I've had my Xbox one for over a year. The past month I've just had an issue with the adapter which I had to figure out and another one with the console itself. This problem is new, Xbox was working perfectly fine when I got it last Friday for 2 days
but just stopped connecting to the tv when I tried it again, I did try it on another tv. No luck

vikingland1 · Oct 18, 2016

Have you tried a different HDMI cable?

The Omega m4n · Oct 19, 2016

Yeah that is far too many consoles with the same issue, i suspect a possible faulty HDMI cable or two, or that TV HDMI hdmi port 4 you use might be at faulty, if you have another HDMI port then give that a try, but this is soundling like a external issue
because i cannot believe four console would have the exact same problems out of the box.

Plus what other devices are plugged into your TV, sometimes other ports and devices plugged into your TV can affect certain other ports, this is even more a issue on say certain brands of cheaper TV's(not that cheap is any worse, just that sometimes the
fine details of cheaper TV have cut corners somewhere), try unpluging everything else, use a new HDMI cable and a different port from that HDMI 4 one you use.

Let us knew how you get on.

The Omega m4n · Oct 19, 2016

I suspect it might not be Microsoft that are the "idiots".
Click to expand...

As a ambassador that was not really a very helpful reply.

o Squash xD · Oct 19, 2016

Yeah that is far too many consoles with the same issue, i suspect a possible faulty HDMI cable or two, or that TV HDMI hdmi port 4 you use might be at faulty, if you have another HDMI port then give that a try, but this is soundling like a external issue
because i cannot believe four console would have the exact same problems out of the box.

Plus what other devices are plugged into your TV, sometimes other ports and devices plugged into your TV can affect certain other ports, this is even more a issue on say certain brands of cheaper TV's(not that cheap is any worse, just that sometimes the
fine details of cheaper TV have cut corners somewhere), try unpluging everything else, use a new HDMI cable and a different port from that HDMI 4 one you use.

Let us knew how you get on. I can only say it's something weird with hardware on your xbox and there is nofing we cant do here & i think microsft cant neither do something too so my advice is buy new Xbox or Get one replacement. it's the best thing you
can do!
Click to expand...

eGy mOe · Oct 19, 2016

Yeah that is far too many consoles with the same issue, i suspect a possible faulty HDMI cable or two, or that TV HDMI hdmi port 4 you use might be at faulty, if you have another HDMI port then give that a try, but this is soundling like a external issue
because i cannot believe four console would have the exact same problems out of the box.

Plus what other devices are plugged into your TV, sometimes other ports and devices plugged into your TV can affect certain other ports, this is even more a issue on say certain brands of cheaper TV's(not that cheap is any worse, just that sometimes the
fine details of cheaper TV have cut corners somewhere), try unpluging everything else, use a new HDMI cable and a different port from that HDMI 4 one you use.

Let us knew how you get on.
Click to expand...

No no you understood me wrong. The other 3 problems were different, just adapter and console issues but I got that all fixed. This problem is new. I've tried different HDMI cables in different ports and areas and still nothing. It's really mind blowing how
this randomly started happening. I tried it on another TV, big flat screen recent one and still nothing. Must be an internal issue.

NewBlacksmurf · Oct 20, 2016

what exact model is the TV?

Another thing to consider is if all of a sudden ....have you had the TV serviced or replaced?

cutonadyme · Oct 21, 2016

I'm having the same problem. Tried every troubleshooting solution possible. So I took it to a local electronic store who repairs consoles to have them look at it. When they finish with it, I will post what they came up with.

DailyFungus2979 · Oct 31, 2018

This Happened to me also but i solved it by replacing the Hard drive inside the console and reinstalled the OS. The console booted right up!

vikingland1

I'm not trying to be a smart **** , but are you sure your HDMI going to your TV is from the out to TV on the Xbox one? And not HDMI in?

J3RS3Y DEVIL

I suspect it might not be Microsoft that are the "idiots".

NewBlacksmurf

what exact model is the TV?

Another thing to consider is if all of a sudden ....have you had the TV serviced or replaced?

eGy mOe

Yeah that is far too many consoles with the same issue, i suspect a possible faulty HDMI cable or two, or that TV HDMI hdmi port 4 you use might be at faulty, if you have another HDMI port then give that a try, but this is soundling like a external issue
because i cannot believe four console would have the exact same problems out of the box.

Plus what other devices are plugged into your TV, sometimes other ports and devices plugged into your TV can affect certain other ports, this is even more a issue on say certain brands of cheaper TV's(not that cheap is any worse, just that sometimes the
fine details of cheaper TV have cut corners somewhere), try unpluging everything else, use a new HDMI cable and a different port from that HDMI 4 one you use.

Let us knew how you get on.

No no you understood me wrong. The other 3 problems were different, just adapter and console issues but I got that all fixed. This problem is new. I've tried different HDMI cables in different ports and areas and still nothing. It's really mind blowing how
this randomly started happening. I tried it on another TV, big flat screen recent one and still nothing. Must be an internal issue.

o Squash xD

Yeah that is far too many consoles with the same issue, i suspect a possible faulty HDMI cable or two, or that TV HDMI hdmi port 4 you use might be at faulty, if you have another HDMI port then give that a try, but this is soundling like a external issue
because i cannot believe four console would have the exact same problems out of the box.

Plus what other devices are plugged into your TV, sometimes other ports and devices plugged into your TV can affect certain other ports, this is even more a issue on say certain brands of cheaper TV's(not that cheap is any worse, just that sometimes the
fine details of cheaper TV have cut corners somewhere), try unpluging everything else, use a new HDMI cable and a different port from that HDMI 4 one you use.

Let us knew how you get on. I can only say it's something weird with hardware on your xbox and there is nofing we cant do here & i think microsft cant neither do something too so my advice is buy new Xbox or Get one replacement. it's the best thing you
can do!

Please help, very frustrated. Xbox one turns on but nothing showing up on screen, no video or ...