please help the xbox controller ctd on msfs2020 but no other games tried with cable and...

Hello steve hubacsek,

Thank you for posting in Microsoft Community.

We understand that you're experiencing issues with your Xbox controller while playing Microsoft Flight Simulator. Based on the information you've provided; it seems like the issue is specific to Microsoft Flight Simulator 2020 and not with the controller itself. Here are some troubleshooting steps you can try:



1. Make sure that your controller is up to date with the latest firmware. You can do this by connecting your controller to your Xbox or PC and checking for updates.



2. Power cycle controller: Press and hold the Xbox button for 5-10 seconds, until the controller turns off. Wait a few seconds, then press and hold the Xbox button again to turn the controller back on.

3. Check your controller settings in Microsoft Flight Simulator 2020 to make sure that the controller is properly configured. You can do this by going to the Options menu and selecting Controls. From there, you can check the controller settings and make any necessary adjustments.



4. If none of the above steps work, you may want to try contacting the game's support team for further assistance. Link: Submit a request – Microsoft Flight Simulator Support



I hope this helps! Let me know if you have any other questions or concerns.

Sincerely,



Microsoft Community Moderator

Hi, I am having the same issue since last update, as soon as I plug in the xbox controller on the PC the game crashes CTD.

How did you solve your issue please?

but it works on all other games also tried a different computer which does the same thing since the update on msfs2020

tried with the cable and Bluetooth still crashes but if I disconnect or switch off the controller the game loads

have updated the controllers no sucsses

thank you so much for your assistance

all working again sorry for the delay

regards steve

Good day!



We haven't heard from you in 72 hours, so we will consider your issue resolved. If you do need further help, please create a new thread to discuss your concerns through this link: Create a new question or start a discussion (microsoft.com), as we will not be monitoring this thread going forward.



Thank you for your understanding.


Respectfully,



Microsoft Community Moderator

I have the same issue.

I have gone through multiple iterations of graphics drivers, scanning system files, and completely reinstalling the game multiple times (including today's 14 release).

The CTD is always in NTDLL.DLL. And it happens when the XBOX wireless controller is connected to the PC.

If I start FS without the controller it runs perfectly, but will CTD the instant the wireless controller is paired.

If I start FS with the controller already connected, it will CTD about 3 seconds after the Safe mode question/prompt.

With all the re-installs and driver changes that I've done, the one constant seems to be whether the Xbox controller is connected.