please help - need to transfer account

Discus and support please help - need to transfer account in XBoX on Consoles to solve the problem; ok, after two hours last trying to do this last night and talking to a xbox person on the live chat I am still at a loss. When I bought the xbox for my... Discussion in 'XBoX on Consoles' started by MadMerlin123, Dec 2, 2014.

  1. MadMerlin123
    MadMerlin123 Guest

    please help - need to transfer account


    ok, after two hours last trying to do this last night and talking to a xbox person on the live chat I am still at a loss. When I bought the xbox for my little un I used my email and details for the account set up (outlook account etc) however I had a bit
    of an issue with security so had to change my outlook password and in doing so inadvertently changed the xbox log in details. My little boy has two consoles - one here and one at his mums and had used the account in both places. I dont want my email and details
    used for the account so I need to transfer the account over to another email. This all sounds very straight forward and I have tried in vain to change the details, but when I try I cannot enter the new password for the new email as the space is already populated
    with another incorrect password - point 6 below. No matter how many times I try, I can enter the new password - then press next to be taken to the next screen, but the screen has the incorrect password on it. I would like to get this sorted as he cannot use
    the console at this mothers at the moment - any advice would be appreciated please help - need to transfer account :)

    Move your Xbox profile to another Microsoft account on Xbox 360

    If both the current and target Microsoft accounts meet the conditions outlined above, here’s how to move your Xbox profile and gamertag:

    1. Sign in to your profile on your Xbox 360 console.
    2. Go to Settings and select Account.
    3. Scroll right to Your Information and select Account Security.
    4. Select Change Microsoft account, and then select Yes.
    5. Enter the password for the Microsoft account that's currently associated with your gamertag, and then select
      Sign in.
    6. Enter the email address and the password for the new Microsoft account that you want to associate with your gamertag, and then select
      Sign in.
    7. Select Yes, change to continue.
    8. Select Update Contact Information to update your contact information or
      Done to finish.

    :)
     
    MadMerlin123, Dec 2, 2014
    #1
  2. reconforce12
    reconforce12 Guest
    banned account

    my account is banned and can i please transfer my content from mybanned account to my new one? if so please let me do it please

    Battlefield 4 premium thats it please i just bought it for 50 USD i dont want to waste it please please please help me please help - need to transfer account :(

    and if possible xbox live gold member ship 12 month

    original account: Frozen Shotz25

    please help me transfer

    Account to transfer to: are you frozen

    PLEASE
     
    reconforce12, Dec 2, 2014
    #2
  3. KINKADE15
    KINKADE15 Guest
    cant do license transfer because my accounts banned

    Need help doing transfer license because my account that they want me to sign into is banned untill 12/31/9999 what do i do sense im banned please help!!
     
    KINKADE15, Dec 2, 2014
    #3
  4. Majikthise
    Majikthise Guest

    please help - need to transfer account

    From my experience here's what I did. Not sure if it will help but here goes....

    When I moved house I had to close my broadband account, open a new account, then reassign the old name to the new account. (my broadband supplier is pretty stoneage for this kind of thing)

    This meant I didn't have access to my normal e-mail address for a few weeks.

    As far as xbox live is concerned, I decided to use another e-mail address that I COULD get to.

    To do this I had to:

    Add the new address and password to my microsoft account.

    Make this address my new primary login

    Delete the old e-mail details (optional)

    In my case the old log in still works, but I didn't have a security issue.
     
    Majikthise, Dec 3, 2014
    #4
  5. Did the OP manage to sort this problem out? I always wonder when they don't return lol.
     
    Mark Sherwood, Oct 31, 2018
    #5
  6. Majikthise Win User

    please help - need to transfer account

    From my experience here's what I did. Not sure if it will help but here goes....

    When I moved house I had to close my broadband account, open a new account, then reassign the old name to the new account. (my broadband supplier is pretty stoneage for this kind of thing)

    This meant I didn't have access to my normal e-mail address for a few weeks.

    As far as xbox live is concerned, I decided to use another e-mail address that I COULD get to.

    To do this I had to:

    Add the new address and password to my microsoft account.

    Make this address my new primary login

    Delete the old e-mail details (optional)

    In my case the old log in still works, but I didn't have a security issue.
  7. Mark Sherwood Win User

    please help - need to transfer account

    Did the OP manage to sort this problem out? I always wonder when they don't return lol.
  8. Melonhead Jones Win User

    Need help with account please

  9. kyle_m4496 Win User

    Transfer of XBox account ->NEED HELP

    Hi Joost. My name is Kyle and I'm an independent advisor.

    Thank you for posting on the Xbox Communities Forum. It is important to keep your account information secure and up-to-date. The email address associated with your account should be an active address you use and have access to, and you should also have alternative recovery methods in case you lose access to the primary email on your account.

    You can sign in to your account online from the following link to change the email address: https://account.live.com/names/manage

    If you are unable to access your account settings and don't have any alternative verification methods on your account, you will need to use the account recovery form to try recovering access: https://account.live.com/acsr

    You can try this form up to 2 times per day. However, if you're unsuccessful in recovering your account, you will need to create a new account and contact your bank to cancel further payments for Xbox Game Pass.

    Please reach back if you have further questions.

    Thanks,
    Kyle
  10. Joost van Onselen Win User

    Transfer of XBox account ->NEED HELP

    Thanks a lot Kyle. I will try the links.
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please help - need to transfer account

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