Please help I’m so confused with Xbox/Microsoft accounts

Discus and support Please help I’m so confused with Xbox/Microsoft accounts in XBoX Accessibility to solve the problem; Hi all, so I set up last Christmas my 14year old his Xbox series x using my Microsoft log in details and now his Xbox profile thinks he is me and also... Discussion in 'XBoX Accessibility' started by louise dade, Dec 30, 2023.

  1. louise dade
    louise dade Guest

    Please help I’m so confused with Xbox/Microsoft accounts


    Hi all, so I set up last Christmas my 14year old his Xbox series x using my Microsoft log in details and now his Xbox profile thinks he is me and also now I have downloaded the Xbox family app shows his game profile as the organiser. How do I fix this without him loosing all his game levels and in game purchases ?

    Second problem- I am trying to set up my 9year old sons new Xbox one s and if I use my Microsoft log in to set up the console it says welcome Prince blah which is my 14 year olds game profile. How do I stop this please?

    Also should I be getting my 9year old his own Microsoft email to set up his Xbox one s or should I be using mine?

    This feels like a huge maze of overlapping pieces to me and I don’t know where to start. Any help is hugely appreciated. Please explain it to a zero tech mind lol

    :)
     
    louise dade, Dec 30, 2023
    #1
  2. Smwutches Win User

    Please help I’m so confused with Xbox/Microsoft accounts

    Yes, you would need your own account that is an adult account and he would need his own account that would be a child account. You would want to register his under his name so in the future, he will be the owner of the account.
  3. louise dade Win User

    Please help I’m so confused with Xbox/Microsoft accounts

    Thank you for explaining this. So in order for my younger son to have me as a family leader and set his screen time etc would I need to make myself a new Microsoft account and then make him his own one too so I appear as the adult and he as the child? And then would I register the new Xbox in my account name or his?

    I wish they would put adult details required and child details required to make this clearer 🤦‍♀️

    Thank you so much for your help
  4. louise dade Win User

    Please help I’m so confused with Xbox/Microsoft accounts

    Thank you that’s great so I will make him a child Microsoft account and me an adult one.

    When I set up the Xbox though and it asks for Microsoft account details would I put mine or his please? Sorry to not get this😊 If I put his on the Xbox won’t it think he is the adult leader again?
  5. Smwutches Win User

    Please help I’m so confused with Xbox/Microsoft accounts

    Microsoft accounts and Xbox accounts are essentially the same. So since your 14 yr old's account was set up under your Microsoft account, that is also his Xbox account. He would either need to continue using that account or you would need to create a new account for him, but he will have to start over.

    You can only have 1 account tied to a Microsoft account, so for your other son, you would need to create them a new account.
  6. louise dade Win User

    Please help I’m so confused with Xbox/Microsoft accounts

    Thank you so much for your help, I will give it a try in the morning.
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Please help I’m so confused with Xbox/Microsoft accounts

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