Please help! I'm desperate. XBL app won't upload captures even though app gives noti it's...

This issue is new to me, before i could delete captures easily through my xbox series s. However today i cannot delete captures from live using my Xbox, the Xbox app on my phone, or through the app on my PC. It appears to delete successfully but upon a refresh every clip is back on there.

i only noticed this issue because a clip i was uploading would give a noti that it uploaded from my app but not through my xbox and when i check my uploaded files it doesnt appear. I thought it may be an issue with too many uploads so i tried deleting and soon realized Microsoft has some explaining to do.

I'm also having this issue. I've uploaded video captures to OneDrive and tried to view them through the OneDrive app, and even on my computer, and they still won't play. I can open them using VLC, but converting to a different format won't work either. Is
this an issue with the Dashboard update? My console was just recently updated.

Hi Alexkatbat! My name is Ricardo an independent advisor ready to help you with this situation!

When you make a capture, the file that represents it exists only on your console. Uploading your captures to the Xbox network is helpful for two things: viewing your captures when you’re using a mobile or PC app from Xbox, and sharing your captures.

Automatic uploading is standard, but in case you need to turn it on, press the Xbox button  to open the guide, and then go to Profile & system > Settings > Preferences > Capture & share > Automatically upload.

To upload a capture that wasn’t uploaded automatically, select the capture, and then select Upload.

Things to keep in mind

You can upload up to 10 GB of captures to the Xbox network. Once you reach those limits, you’ll need to delete existing captures to upload new ones.

Any game clip or screenshot uploaded to the Xbox network that gets no views in 30 days will be deleted. Viewing it yourself counts as a view and saves a capture from deletion.

Captures that don't get uploaded to the Xbox network will remain on the console they were recorded on.

All this information it's available on support site

https://support.xbox.com/en-US/help/games-apps/...

What you need to do is copy your captures to the captures folder on Windows 10, should be in your videos folder. Then launch the Xbox app, select captures, then select this pc, and your captures should be listed, select the capture you want to upload, and
give it a name, and choose the game it's for, and select upload. Once it is uploaded it will take a few hours to go on the xbox live feed.

Go to the App Store, or Google Play and download the Xbox app. You can then upload your game captures to Xbox Live, then use the mobile Xbox App to download your captures after they're uploaded to Xbox Live. You can also click on the share options for
your captures and upload them to Onedrive and use the mobile Onedrive App to download to your phone.