please help Has anyone got number for refund team(not email)

mojtabaali mohammadi · Nov 29, 2018

please help Has anyone got number for refund team(not email)

:)

rkkeller · Nov 29, 2018

Anyone else getting preorder refunds from Amazon or elsewhere?

I am going thru my email and I have 2 refunds from Amazon on my Xbox One games.
I got this same email for all the games I preordered thru Amazon, bring the game cost
down to only $48.99 each.

Item: Call of Duty: Ghosts - Xbox One
Quantity: 1
ASIN: B00CX6XKK6
Reason for refund: Pre-order price protection

Here's the breakdown of your refund for this item:

Item Refund: $11.00
Item Tax Refund: $0.77

l SKB l Orkboy · Nov 29, 2018

Account Locked & Money Refund

The Service Request Number: 132233****

It has been a week since my account was hacked I called support yesterday and got the same answer that the Escalation team need to handle it. I am getting extreamly frustrated with Xbox/Microsoft that my account has not had the lock lifted and my money refunded.
I noted in the email the support person.

I have provided all the info you requested also a phone number to reach me at due to it would speed up this processes. Yet no one has contacted me after multiple emails and phone conversations with Microsoft Support. This has been very frustrating. I have emailed
the Escalation Support member 3 times now and have not got a response.

{Parity} · Nov 29, 2018

For any refunds you will need to contact support directly for assistance.
Contact Us | Xbox Support

Smwutches · Nov 6, 2018

For any refunds you will need to contact support directly for assistance.
Contact Us | Xbox Support
Click to expand...

Support no longer handles refunds. If you've already submitted a refund request and it was declined, you would need to reply to the email for further assistance. There is no number for the refund team.

{Parity}

For any refunds you will need to contact support directly for assistance.
https://support.xbox.com/en-US/contact-us

Smwutches

For any refunds you will need to contact support directly for assistance.
https://support.xbox.com/en-US/contact-us

Support no longer handles refunds. If you've already submitted a refund request and it was declined, you would need to reply to the email for further assistance. There is no number for the refund team.

kyle_m4496

Hi Andrew. My name is Kyle and I'm an independent advisor.

If the refund request has been approved, the funds are likely already on the way to your bank. At this point may not be possible to cancel the request, if it's out of Microsoft's hands.

You should've got an email with a reference number confirming the refund, reply to that email to let the team know that the refund is no longer needed. If it's not too late, they should be able to assist you with this.

Thanks,
Kyle

KindGryphon

Hi Andrew. My name is Kyle and I'm an independent advisor. If the refund request has been approved, the funds are likely already on the way to your bank. At this point may not be possible to cancel the request, if it's out of Microsoft's hands. You should've got an email with a reference number confirming the refund, reply to that email to let the team know that the refund is no longer needed. If it's not too late, they should be able to assist you with this. Thanks, Kyle

If the refund status already shows "approved" then its already too late. The refund has already been processed.

XBF Ezra G

Hello AMHDSmith,

Thank you for your post. In the future, please refrain from posting your email and phone number for your protection, this is a public forum and anything that is posted on here can be seen by anyone. I understand you are experiencing an issue with sending
gifts. Please visit the following page for help with a refund:
Request a Refund.

I hope this helps!

please help Has anyone got number for refund team(not email)