Please help! Gears of war Ultimate Edition online matching

Hi,

There are different solutions that we can provide regarding issues with playing online games. Let's gather the following information to properly isolate your concern:

• Are you accessing Gears of War: Ultimate Edition on a Windows 10 computer or an Xbox One console?
• Are you getting any error messages?
• Do you have the physical copy or the digital version of the game?
• Is your device connected to a wired or a wireless network?
• Are you experiencing issues with playing other online games as well?

Hey zZNecrosisZz -

I believe the content you are referring to was for the Gears of War Ultimate Edition, not Gears of War 4. Can you check Gears of War Ultimate Edition and see if you have the content available to you there please?

Thanks!

Hey ChebbyFooFoo -

Are you referring to the promotion last year for the Gears of War Ultimate Edition or for the Gears of War 4 Ultimate Edition?

Knowing this will help us investigate a bit more. Thanks!

See this post from Major Nelson:
majornelson.com/.../gears-of-war-ultimate-edition-comes-with-entire-gears-collection-for-free

"The Coalition are excited to announce that all fans who purchase Gears of War: Ultimate Edition, or the Xbox One Gears of War: Ultimate Edition Bundle, will be able to unlock the entire Gears collection via Xbox One Backward Compatibility. By playing Gears
of War: Ultimate Edition on Xbox Live from Aug. 25 through Dec. 31, 2015, you’ll get access to Gears of War, Gears of War 2, Gears of War 3 and Gears of War: Judgment in Backward Compatibility when it launches this fall. "

See this post from Major Nelson:
majornelson.com/.../gears-of-war-ultimate-edition-comes-with-entire-gears-collection-for-free

"The Coalition are excited to announce that all fans who purchase Gears of War: Ultimate Edition, or the Xbox One Gears of War: Ultimate Edition Bundle, will be able to unlock the entire Gears collection via Xbox One Backward Compatibility. By playing Gears
of War: Ultimate Edition on Xbox Live from Aug. 25 through Dec. 31, 2015, you’ll get access to Gears of War, Gears of War 2, Gears of War 3 and Gears of War: Judgment in Backward Compatibility when it launches this fall. "