Please Help - connection Issues

Discus and support Please Help - connection Issues in XBoX on Consoles to solve the problem; My X box one won't connect to the internet. I've tried wireless as well as wired connections. I keep getting the "can't connect to the internet error"... Discussion in 'XBoX on Consoles' started by Joshua Traub, Aug 12, 2023.

  1. Joshua Traub
    Joshua Traub Guest

    Please Help - connection Issues


    My X box one won't connect to the internet. I've tried wireless as well as wired connections. I keep getting the "can't connect to the internet error" my X box recognises that there is a Lan plugged in and it states that the connection is wired but won't actually connect to the internet. I am also receiving the message of "NAT type unavailable" and "service info unavailable"

    I have tried everything:

    Hard factory reset

    Soft reset

    Manually inputting DNS

    Clearing MAC addresses

    Manually selecting ports

    Power cycling my X box

    Unplugging both the router as well as the X box for several minutes at a time

    My Xbox will connect to the internet outside of my home. This has happened in multiple occasions now as well. Several days later it will spontaneous reconnect again and function perfectly for a week or two before it happens all over again.

    I'm at a loss and nothing/nobody has been able to help me

    :)
     
    Joshua Traub, Aug 12, 2023
    #1
  2. Deaths Head 200 Win User

    Connection issue... please help

    Unfortunately my 360 is boxed up and not in use now... same with my Xbone. Heh, been using the competition consoles, both of them, far more. From my perspective, unless something is done to fix these *** connectivity issues with online lobbies, MS will lose
    the console war this generation.
  3. Deaths Head 200 Win User

    Connection issue... please help

    ... this has been happening for me almost everytime I go to play GTA Online on Xbone. No problems with the 360 version (and my connection is secure for PS3/4 and PC).

    For the record, I have done the suggestions of Z4ZonE and no dice.
  4. CAPTA1N LEWIS Win User

    Connection issue... please help

    I had the same problem but a little bit different, sometimes when i joined the free mode session everybody left the lobby, it must be do with internet or server problem. I can give you the tip that worked for me so hopefully it works for you. You need the
    internet cable plugged into the xbox to router then reset the router for 30 seconds then reconnect then it be fine hopefully this help you.
  5. DuoKilly Win User

    Please help, connection issues

    Wireless. The phone I'm typing this on is using the same wifi. So, it's working. Just not my live on my xbox. Obviously, I'mconnected Live on here, so idk...
  6. DuoKilly Win User

    Please help, connection issues

    It's not the router or any internet issues. It fails when trying to connect to Live, as if Live itself is down. I followed the troubleshoot steps on here and nada.
Thema:

Please Help - connection Issues

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