Please help... can't sign in to 360

Discus and support Please help... can't sign in to 360 in XBoX on Consoles to solve the problem; Got error code 8015D000 over a week ago & haven't been able to sign in to my 360 since. Signed in to account.live.com & did the "send a code" thing... Discussion in 'XBoX on Consoles' started by eye h8 ewe all, Apr 9, 2017.

  1. Please help... can't sign in to 360


    Got error code 8015D000 over a week ago & haven't been able to sign in to my 360 since.

    Signed in to account.live.com & did the "send a code" thing but still couldn't sign in to 360.

    Changed my password & now it gives me error code 8015D002.

    Signed in to account.live.com again (password worked) & did the "send a code" thing again but still couldn't sign in to 360.

    Changed my password again (password worked) & it still gives me error code 8015D002.

    Two step verification is turned OFF.

    I know my password is works because it works on account.live.com & Xbox one.

    I have no alerts or suspicious activity.

    Tried moving my profile from 1 storage device to another & that didn't work.

    Tried deleting my profile & downloading profile but I can't download it now because error code 8015D002, email or password isn't correct, even though I know it is correct.

    :)
     
    eye h8 ewe all, Apr 9, 2017
    #1
  2. Can't sign in, Please help

    Today i tried logging in on my [mod removed] gold account but it keeps popping up with this message " your xbox live membership information isn't valid. Please use a profile that contains a valid membership or recover your profile from Xbox
    live" i tried to recover it but i can't remember the email or password i used to create it since i had for along time, I've been trying to log on for hours today, please help
     
    ConceitedAphid3, Apr 9, 2017
    #2
  3. Can't sign in, Please help

    If you don't remember your Live ID or password, you'll need to give phone support a call for further assistance. They can be reached at 800-4MY-XBOX.
     
    Mister Fitzer, Apr 9, 2017
    #3
  4. Arminator
    Arminator Guest

    Please help... can't sign in to 360

    May I suggest that you try the following, also to make your account hacking- and theft-proof.

    Again sign in on Sign in to your Microsoft account

    Turn Two Step Verification ON. If you own a smartphone, follow the instructions to get the free Authenticator App on your smartphone.

    After you properly set up Two Step Verification, scroll down a bit more, and let that site create a so-called App Password.

    Write that app password down, and go to your console.

    Go to the far right to the settings hub, then go to the system tile in the upper left, and then to the storage options.

    Highlight your harddrive and press the Y button. In the following menu, choose to clear the system cache, and repeat that process three times.

    After that, try to download your profile, and when you're asked for your password use the App Password instead of your regular password.

    That should usually do the trick.
     
    Arminator, Apr 12, 2017
    #4
  5. Arminator Win User

    Please help... can't sign in to 360

    May I suggest that you try the following, also to make your account hacking- and theft-proof.

    Again sign in on https://account.live.com/Proofs/Manage

    Turn Two Step Verification ON. If you own a smartphone, follow the instructions to get the free Authenticator App on your smartphone.

    After you properly set up Two Step Verification, scroll down a bit more, and let that site create a so-called App Password.

    Write that app password down, and go to your console.

    Go to the far right to the settings hub, then go to the system tile in the upper left, and then to the storage options.

    Highlight your harddrive and press the Y button. In the following menu, choose to clear the system cache, and repeat that process three times.

    After that, try to download your profile, and when you're asked for your password use the App Password instead of your regular password.

    That should usually do the trick.
  6. ConceitedAphid3 Win User

    Can't sign in, Please help

    The gold subscription is still active, when i check the friends list of my silver account i see my account still has the gold label. I can't log onto xbox.com with my gold account because i can't remember my windows live id or password because i've had this
    account for years. so i can't check that site because i need to log in on my gold accounts windows live id to see my billing information
  7. Mister Fitzer Win User

    Can't sign in, Please help

    If you don't remember your Live ID or password, you'll need to give phone support a call for further assistance. They can be reached at 800-4MY-XBOX.
  8. Mister Fitzer Win User

    Can't sign in, Please help

  9. Recon Legend Win User

    Getting xbox 360 info

    Now since I deleted Xbox 360 storage I can't sign in to play offline at least earlier I could play offline like what please help.
Thema:

Please help... can't sign in to 360

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