Please Help ASAP

Hi,

Launching and accessing Forza Horizon 3 on your Xbox One console would depend if you downloaded and installed its digital version or physical copy. If you installed the game using its physical copy, you will be required to use the game disc every time you
launch and access it. Otherwise, the game disc is not required. You can download and install the game's digital version on a different console as long as you're signed with the Microsoft account that was used to purchase the game.

Feel free to check out
Buying digital games on Xbox One FAQ for more information.

You may also post your query to the Forza Horizon 3 forums for in-depth assistance. To proceed, kindly visit this

page.

Let us know if you have other inquiries so we can provide further assistance.

Perhaps it is something on Xbox's end. If you haven't tried checking your connection, or hard resetting your console, they would have to fix the issue for you. You can hard reset your console by pressing & holding the power button until it shuts off, then
powering the console back on by simply turning it on. That should fix your problem. If it isn't fixed, message me.

Self repair is a serious violation of the ToU/CoC & will result in the console being banned.

Because of this no one on the forums can discuss self repair as it is against forum rules.

Account support like this is only done over the phone where they have access to the account info. If you weren't able to obtain assistance the first time, call again. There are ways to physically recover the account if you can remember enough info and provide
it during the call. If you can't provide proof, the account is probably lost as they won't just give you access.

No one in the forums can assist as most are just subscribers like yourself.

Sorry to hear it. If your brother has not completed all previous tasks and reached level 40 yet then he will not be able to access that content. Rise of Iron requires a higher light level to complete before it will open up