PLEASE GIVE ME MY REWARDS! LOL

Hello DrAkkArOnLive,

You registered as a US Rewards Member. The region for your Rewards Account was created based off the region on your Microsoft Account at the time of registration. This means we can only track and Reward purchases made in the regional currency of your registration
region. While we can detail steps on how to create a new Rewards Account to reward purchases made in BRL, we can not award for your past purchases.

In order to Reward purchases made in BRL, you will need to create a new Rewards Account to match your new Microsoft Account region.

The benefit of creating a new Rewards Account is that your new account will be set to track and Reward purchases made in your Microsoft Account's regional currency. The drawback is that you will lose the previous progress you have made on your account,
as you will be creating a brand new Rewards Account. Since you do not have any progress, this will not be an issue, as we will be able to transfer any pending (un-deposited) Credits from your old Rewards Account, but not progress.

If you wish to continue with Rewards in your current Microsoft Account region and create a new account, you must first close your current account by opting out of the program at (https://rewards.xbox.com/optout/).
You will have to wait 48 hours for us to receive and process your request, after which your account should show up as completely clean of progress and have a join by date of "???". At that point, you can create a new Rewards Account by signing back up again,
which can also take 48 hours. To confirm that you have re-registered correctly, you can check your join date from the MyRewards page at (https://rewards.xbox.com/myrewards/).
If your join by date still shows "???", and not your recent registration date, then your account has not yet been successfully re-registered. If you open a new post after being able to log in to your new Rewards account, you can request any pending deposits
from your old account to your new one.

Ok, can you please give me a link to Rewards support and tell me how to contact them?

For help with the rewards program, you'll need to post in the Xbox Rewards Questions support forum.

You can not give me information or help about that please?

Hi there,

I would recommend reaching out to Microsoft Customer Support directly, they should be able to assist you from there

Hello xxNightmarexx39,

Pending Credits require one deposit cycle to process. A general rule of thumb is Credits pending on the 1st through 15th will be deposited in the end of month deposit. Credits pending on the 16th through the 31st will be deposited in the mid-month deposit
the following month. Since your last Credit event happened on the 13th, you should expect your deposit to occur in the end of month deposit coming up soon.