Please Fix Assassin's Creed Syndicate: Bonus Helix Edition as there is no game attached to ...

Hello, I was asked to post in the forums by the technician that tried to help me with this problem. The issue is that after purchasing Assassin's Creed Syndicate: Bonus Helix Edition I was not given an option anywhere to install it, not on the store page
and not in my games & apps section(I even checked my account online on my pc and still no luck). After some various trouble shooting attempts I discovered while chatting with the technician that the store page for the game online had a file size of 0. As in
the store page for the game was put up but no game was linked to it so it is literally impossible to download the game after purchase. Please fix this, or you know don't take away the standard version of the game when you come out with a new little bundle.
Below is a link to an image of the store page showing the file size as zero.

Imgur

:)

 

Game in limbo between purchase and queue.

Hey guys I figured it out, and it's really stupid. So, in the Xbox store if you search for Assassin's Creed Syndicate, all that pops up is the Gold Edition, the Bonus Helix edition, and all the DLC. No base game right? Navigate your store to the Gold
edition and it'll have "This bundle includes: Assassin's Creed Syndicate, Assassin's Creed Syndicate Season Pass, Assassin's Creed Syndicate A Long Night, and Assassin's Creed Syndicate Huntsman Outfit.". Click on Assassin's Creed Syndicate under Bundle includes.
This is the base version of the game. The button that normally says Buy or Manage should say Install. Mine did. I clicked it and the game started installing.

I think it's just a disconnect because for some reason the base version of the game doesn't come up in the searches or the games list in the store, but if you manually navigate to it, it works. Stupid, but at least I'll be able to play this weekend! Hope
this helps you guys out!

 

Game in limbo between purchase and queue.

I am having the exact same issue. Just purchased Assassin's Creed Syndicate: Bonus Helix edition, but it was not added to my download queue. The Xbox store shows that I purchased it, but I have no way of downloading the game as it does appear anywhere in
the My Games section.