Please add new error message for when this occurs

hurraylifesucks · Aug 15, 2018

So currently the xbox side of things is having issues logging anyone into their accounts. Want to play a game? Sign in. Use an app? Sign in. Do literally anything on your xbox? Sign in.

Can you please add an error message saying "Your Xbox One is currently bricked right now, good luck with that"

:)

KueIIer · Aug 15, 2018

Just bought XBOX One X. and getting 0x80a40019.

The factory reset does not seem to resolve this issue. Exact same error codes appear when going through the system setup. First failure occurs when attempting to add an account, error code 0x80a40019, next error occurs at the end of the initial setup after
confirming the resolution setting, error code 0x8027025a. Upon dismissing these error messages and reaching the home screen, accounts still cannot be added due to the same 0x80a40019 error code.

Mister Beep · Aug 15, 2018

Xbox live disconnects when trying to play backwards compatible games on Xbox one

Hey there,

What specific error message you receiving when this issue occurs? Please be sure to post back what error code you're seeing so we can try to narrow the issue down, but in the meantime, please try

removing your Xbox Live profile from your Xbox One and sign it back in.

Keep us posted!

{Parity} · Aug 16, 2018

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Mister Beep

Hey there,

Could you post back which specific game, add-on, and platform this issue is occurring with? If you have any additional details such as an error code and error message you saw, please post that up as well!

Very Okay

I forgot to add, I get no error numbers or messages, it just says "an issue has occurred please contact xbox.com/support" and every suggestion they have doesn't do jack.

Suzy_G

Hi TC Ember,

The inability to reply occurs when "Notify me when someone responds to this post" is checked but there is no notification email address attributed to the profile.

Please add a notification email address in your profile page or uncheck the "Notify me when someone responds to this post" when you create your replies.

Apologies for the inconvenience, we are planning to add an error message for this scenario.

Thanks,

Suzy

hizenborg

It doesn't say anything at billing.microsoft.com

When I try to redeem MSP: An error has occurred during the transaction. Please try again later.

When I try to add with a credit card: This action cannot be performed at this time. Please try again later. For more information, go to
http://www.xbox.com/support.

When I try to add with paypal: We cannot complete your request now, please try again later.

Message 40001

Please add new error message for when this occurs