Playing Movie Error Code

A little bit of some additional info when trying to play a movie while stuck in the bugged out Video Collection.

I'm getting this error when I attempt to play a movie from my movies.

" Playback Error

Can't find the content.

Status code: 8007139f "

Hello, I'm Felipe and I'm an expert and a customer, just like you.

The error code 0x91d70000 is not specific to 4K movies. It is a generic error code that can occur in various situations and on different devices, such as computers, smartphones, or streaming devices.

Without additional context, it is not possible to determine what specifically is causing the error code 0x91d70000. It could be caused by a range of factors, including but not limited to:

an issue with the device or software you're using to play the 4K movie

a problem with the movie file itself

a network connectivity issue

a compatibility issue with the media player or codec used to play the movie

To resolve the error code 0x91d70000, you may want to try the following steps:

Restart the device or software you're using to play the 4K movie

Check for any updates to the device or software

Try playing a different movie file to see if the issue is specific to the file that is causing the error

Check your internet connection and try again

If you are using a computer, try using a different media player, such as VLC or Windows Media Player, to play the movie

Check if you have the right plugins to run a 4k movie file.

We are getting this same error code when attempting to watch a DVD movie. We’ve tried multiple movies and get the same code.

Hi COLD CAN MIKE,



This was a movie rental on your console, correct? Did you receive that error code when trying to stream it or when trying to download and play it?



Is there an error message also associated with that error code? Let us know when you can, please!

I downloaded several movies for marathon weekend and after a couple of movies in the morning (Sydney, Australia time), when I tried to play the next movie (Maleficent), I got subject error message 0xc101ab66 in early afternoon today - 22 Feb 2020.

I found this post for error code 0xc101ab66 and tried to go to https://beta.support.xbox.com/help/games-apps/apps-help/troubleshoot-movies-and-tv-on-xbox-one per suggestion of user Jayhab4real. Now I got a new
error code 0x80070490.

I still tried and was able to re-install the film/tv app but still got error code 0xc101ab66. I give up !!!

I'll wait tomorrow if XBOX will fix this as there's now 386 views as we speak.