playing blu-ray discs on xbox one

Hi,

Verify that your consoles drive is functioning. Try playing a DVD movie disc, not a Blu-ray disc.

If your console will not play DVD then the drive has hardware fault.

There are two lasers in the blu-ray drive. One for reading DVD and Xbox 360 games and another for Xbox One and Blu-ray discs.

Hi,

Sounds like the laser in your console's Blu-ray drive has a hardware issue.

To test if your Xbox One X has issues reading discs, try playing a DVD movie disc. If can't read DVD movie discs either then your console has a hardware fault.

Note: It must be a DVD movie disc, not a Blu-ray movie disc.

There are two lasers in the Blu-ray drive, one for reading Blu-ray discs and one for DVD discs. Xbox One games use Blu-ray and the 360 console used a DVD drive.

Each Xbox One console is manufactured for a specific Blu-ray and DVD region, following international standards. The Xbox One console can play Blu-ray discs and DVDs that are sold in the same region as the console.

Some Blu-ray discs and DVDs are not region-encoded or are coded to all regions. Region-free Blu-ray discs and DVDs will play on any Xbox One console.

support.xbox.com/.../watch-bluray-dvd-movies

Each Xbox One console is manufactured for a specific Blu-ray and DVD region, following international standards. The Xbox One console can play Blu-ray discs and DVDs that are sold in the same region as the console.

Therefore, before purchasing Blu-ray or DVD disc, make sure that the region code on your disc is the same with your Blu-ray or DVD disc player.

For more info: https://support.xbox.com/en-US/xbox-one/apps/watch-bluray-dvd-movies

To clarify;

PlayStation 1 - CD-ROM

Sega Saturn - CD-ROM

Sega Dreamcast - GD-ROM - A proprietary disc format

PlayStation 2 - DVD

Nintendo GameCube - Nintendo Optical Disc

XBOX - DVD

PlayStation 3 - Blu-Ray

XBOX 360 - DVD

Nintendo Wii - Wii Optical disc (basically DVD)

Wii U - Wii U Optical disc (basically Blu-Ray)

PlayStation 4 - Blu-Ray

XBOX One, One S and One X - Blu-Ray

PlayStation 5 - Blu-Ray

XBOX Series X - - Blu-Ray