players in party chat can't hear me

Raaf182-[xboxvenue] · Feb 15, 2017

constantly have problems with party chat as other players can't hear me but i can hear them is this a network issue

:)

Mister Getafix · Feb 15, 2017

Xbox party chat can't hear me

Hi there!

Let's see if we can clear that issue up with a soft
factory reset. On step 7 be sure to choose "Keep my games and apps" so you don't have to reinstall anything.

Let us know how that goes!

EliteApfelHD · Feb 15, 2017

Xbox party chat can't hear me

Hi, since yesterday my friends cant hear ne in chat (neither party chat nor skype) and I realy tryed everything... Its not my NAT or headset, i tryed restarting the xbox multiple times, i restarted the controller and the headset, i tested it on another device
without any Problems, i tryed another headset. I dont know what to do right now . I hope you guys can help me. Thank you Vers much anyway and sorry for the Bad english.

Misses Quinzel · Feb 17, 2017

Hey, Raaf!

Sorry to see any issues with party chat! It could be a network issue, but let's rule out your hardware first.

We generally want users to start with trying another controller if you're using a headset. If that ends up working, then it's likely the controller's firmware causing the issue; this would require a replacement controller.

If you're using Kinect, we suggest calibrating the Kinect again. If that doesn't work, either try that Kinect on another console, or try another Kinect with your console. This will help rule out either a console or Kinect issue. If your Kinect works on another
console, it's the console you have. If another Kinect works with your console, then it's your Kinect.

If you can, give any of those a shot, depending on your situation. If it doesn't help you out, post back your set up and we'll try to figure out what our next steps will be. We look forward to helping you out!

--------------------------------------

Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox Insider
Program Forums for help with Xbox Insider Program troubleshooting.

Misses Quinzel

Hey, Raaf!

Sorry to see any issues with party chat! It could be a network issue, but let's rule out your hardware first.

We generally want users to start with trying another controller if you're using a headset. If that ends up working, then it's likely the controller's firmware causing the issue; this would require a replacement controller.

If you're using Kinect, we suggest calibrating the Kinect again. If that doesn't work, either try that Kinect on another console, or try another Kinect with your console. This will help rule out either a console or Kinect issue. If your Kinect works on another
console, it's the console you have. If another Kinect works with your console, then it's your Kinect.

If you can, give any of those a shot, depending on your situation. If it doesn't help you out, post back your set up and we'll try to figure out what our next steps will be.

We look forward to helping you out!

--------------------------------------

Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox Insider
Program Forums for help with Xbox Insider Program troubleshooting.

EnenDaveyBoy

@cammers not for me, it just stops me hearing ppl talking and they can't hear me, Iset to party chat and change it back to party chat and alls well, but it happens a lot.

JUICE 5150

Well me and my group continue to have multiple party chat issues and party invite issues (can't hear people in party chat can't join etc)

brandiesel1

My headset only works in party chat. When I'm playing other games I can see that people are talking but I can't hear them and they can't hear me. It only works in party chat.

Mister Getafix

Hi there!

Let's see if we can clear that issue up with a soft
factory reset. On step 7 be sure to choose "Keep my games and apps" so you don't have to reinstall anything.

Let us know how that goes!

players in party chat can't hear me