Player Tailored Rewards and asking for previous Game Pass Goal reward refunded.

So I won a GTA V sharkcard as a prize for completing some Game Pass Goals. The mystery gift i was awarded is absolutely worthless to me. I do not play GTA V, I feel the rewards if going to be a mystery gift should be better tailored to that individual gamers
choice of games, CURRENTLY played games! Such as say my top 5 games I play. GTA wouldn’t even make my top 10. So I contacted Xbox Live customer support and they referred me to you guys. She tried and couldn’t exchange the myster gift code for the shark card
but please, please, please could you guys? I have not redeemed the 25 digit code which is 500K GTA cash or about 5$ USD. I love the new system Xbox Live has integrated giving gamers initiative to actual get rewarded for paying hudndreds of dollars and putting
an un-godly amount of hours at the joysticks. I love it, it’s fun. Gives me something more than say just “ In game achievements, challenges, and rewards”. My top 3 games would be Battlefield 1, Call of Duty WW2, fortnite battle royale. I would have been way
happier and excited and got that sense of accomplishment if I would have received a 5$ code for say BF1 battlepacks or scraps, COD Points, or the fortnite currency, or just 5$ credited to my Microsoft account balance. Thank you so much and please take into
consideration, I haven’t redeemed the code you guys sent me via Messages from Xbox Live. Thank you and keep the challenges fun and not too complicated.

:)

 

October game pass rewards

Hey there,

Could you clarify which rewards you are expecting to receive? Each participant of the Game Pass Goals would receive one reward for each month, so if you have already received a reward for October's Game Pass Goals, you would not receive an additional reward.

We hope this helps!

 

October Game Pass Goals

October Game Pass Goals reward.

I've seen a couple threads already, but they were locked. Today is December 1st, and I never go anything for October's game pass goals.

 

Since that is not a Rewards program offer, you'd want to try posting in the sales and promotions forum.

 

gahhh really cause Xbox Live support bounced me here

 

Hello ANSOLINI,

This forum is for Xbox Live Rewards issues only. If you are asking about a general Xbox promotion, you should try reaching out on the general Sales and Promotions forum for more specific assistance. Unfortunately, our two programs do not have any cross-over,
so we cannot assist you here.