Player endlessly reporting our account

Discus and support Player endlessly reporting our account in XBoX on Consoles to solve the problem; Hello, I'm speaking on behalf of my little brother who uses this account. Recently he tried a game swap with someone and, of course, it was a scam, and... Discussion in 'XBoX on Consoles' started by Noah563, Jan 4, 2018.

  1. Noah563
    Noah563 Guest

    Player endlessly reporting our account


    Hello, I'm speaking on behalf of my little brother who uses this account. Recently he tried a game swap with someone and, of course, it was a scam, and after buying them a $18 game he said he wanted another game. That, however is
    not the real problem, as this player began repeatedly reporting him until he got banned, and driving our account's status from "Good Player" to "Needs Work," and approaching "Avoid Me." I was wondering if there was any solution to this problem - we just changed
    the name to see if that would work, but I'm asking just in case.

    :)
     
    Noah563, Jan 4, 2018
    #1
  2. kinectkids
    kinectkids Guest
    Console breaks when we play Kinect

    Hi everyone. Our console plays endlessly perfect as long as my kids dont use Kinect.

    Once they put in a Kinect disc, boom! few minutes of play and the red lights come on. Two lights!

    What do we do? We are out of warranty.
     
    kinectkids, Jan 4, 2018
    #2
  3. Tatakai no Kami
    Tatakai no Kami Guest
    So Halo 4 will be a Xbox 360 title.

    So how do they stop trolls from endlessly creating silver accounts when they get banned?
     
    Tatakai no Kami, Jan 4, 2018
    #3
  4. Mister Quimby Win User

    Block feature does not work

  5. Tatakai no Kami Win User

    So Halo 4 will be a Xbox 360 title.

    So how do they stop trolls from endlessly creating silver accounts when they get banned?
  6. Vinson Jones Win User

    How do I recover the purchase history from an account that was compromised?

    Yes I have tried to call several times and it says "Unable to complete your request for a call back" endlessly. I spoke to a live agent earlier and I was supposed to receive a certified email from Microsoft regarding my account recovery and a transcript of our chat but I never received either one.
  7. Ariel Acu Win User

    XBOX user [Mod Removed] threatened my IP adress.

    Hi Oddnurr,

    Thank you for bringing this up. The player's behavior violates our Microsoft Code of Conduct which we do not tolerate when using our services. In this case, I recommend that you report this player to our Enforcement Team. Our Enforcement Team monitors and
    investigate the behavior of each player who is being reported to them and provide suspension if they validated that he/she violates our Microsoft Services Agreement or Code of Conduct. To report a player, you may refer to this
    link. The page also provides more information about our Enforcement Team and how to stay safe while using our Xbox services.

    Let us know if you need further assistance. We're always here to help you.
  8. Rostom L Win User

    A person keeps mass reporting my account i get banned every 8 days because of them

    Hi Alyssa!

    This is clearly not the situation I want you to be in. Please be advised that with regard to Xbox suspensions or Enforcement actions, only the Xbox Enforcement team are handling these cases. Please visit https://enforcement.xbox.com/ website using your account to check for an option to apply for a case review.

    About reporting a player, we cannot get banned if they mass report our account as long as we haven't broken any rules. Based from the article below, it says "There's no set number or frequency of reports that'll guarantee a suspension. If a player receives numerous reports but hasn't broken any of our rules or policies, we won't issue an enforcement action against their profile.
    However, even one report can be enough to lead to an enforcement action if we determine our rules or policies weren't being followed."
    Reference: https://support.xbox.com/help/family-online-saf...
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Player endlessly reporting our account

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