"Play Anywhere" card redemption

I purchased a card, much like a Xbox points card, or a gold membership card, at a Microsoft store today and was told i can simply enter the code into the Xbox app on Windows 10 and will be able to download and play the game (Forza Horizon 3). The problem
here is the code i received is 10 digits, in the form (xxx xxx xxxx), so i cant enter it into the app because its not a standard 5x5 25 digit code. Iv called support three times now and got different and useless answers each time, so my question is, WHY MICROSOFT???
And what do I do?

:)

 

Recore "play anywhere"

no, you do not need an xbox for Play Anywhere games. yes, you will need to buy it digitally, and you will need to play with your gamertag on a Windows 10 PC.

you can read more about it here: www.xbox.com/.../xbox-play-anywhere

there is also a link on that page to preorder ReCore.

 

Recore "play anywhere"

Hi all,

I am really looking forward to the release of the game Recore, I looked into the game and decided that i wanted to pre order it. The only thing that keeps me back is that it says that it has "Xbox play anywhere". I am only interested in playing it on my
desktop since i don't own a xbox one, can you buy/ play the game solely on computer or do you need to own a Xbox one console.

If you don't require a Xbox one in order to buy and play the game, do you have to buy the game in the microsoft store since i can't find physical copies of the game for computer.

(I do own a xbox 360 but i don't use it actively and it doesnt have an xbox live gold subscription)

Lieuwe Meijdam

 

Just to add to this post,

The first support person told me to enter the code as a promo code rather than a redemption, but when i asked her where that was she hung up and I can't find that option

The second guy told me that they had an error so I had to wait 24 hours.. that's BS because I didn't have a problem related to their servers so he was useless

The third lady asked for my error code (obviously very smart) so nothing was gained from that long and boring conversation of her looking my name up in their "database" and trying to "fix" my problem, eventually she said she couldn't help because she doesn't
know what the problem is, again, obviously very smart lady...

 

Hi there.

To enter a promo code, you would go through the purchasing steps on the store - microsoftstore.com, put the specific item in your cart then there is an option for Enter a Promo Code right in the Cart below the cart items.

The promo code would then show the addition/deduction of that the code was for.