Play and Charge Kit Unsure why mine wont light up.

Yesterday I purchased a Play and Charge Kit, the doco mentioned a LED on the controller Connection. When I plug it into the Front port of the XBOX One S it flashes once orange and goes out. The controller does vibrate. I presumed the was a fault,
so I took it back to the store, along with my controller, as soon as they plugged it into their XBOX One s It worked fine. I Took it back home and same issue.

As the Controller and Charge pack work fine on another XBOX One S, do I have a faulty unit ????

Hello PhillipWard1,

• Try a different cable

• Plug the cable into the back of the xbox

• Check the usb port on the xbox and see if another controller will work with same setup

support.xbox.com/.../play-and-charge-kit-wont-charge. Give that a read and try the solutions.

Hey Cichlid,



Your controller should light up when its charging. If I read your post correctly, One out of the four is not lighting up when you plug it in correctly right? May want to check that the battery is inserted correctly in the the one that doesn't light up.
For more on this you an see it in this
troubleshooting link.



Reach back and let us know what you find out.

Hi Robert,

Thanks for coming to the forums with this question. Sorry to hear that your new charge and play kit is acting strangely. You may wish to take a quick look at the following articles that may shed some light on the situation as they are quite helpful:

Using the Play & Charge Kit battery pack

Troubleshoot the Xbox One Play & Charge Kit battery pack

Give the troubleshooting a try and please let us know the results.

I hope that this helps out!

It's still the same.

It is annoying they got rid of the charging animation as the charging cable that comes with the USB-C play & charge kit doesn't have a light on it to show when it's charged like the old play & charge kits.