Play-A-Thon Hours Removed

So each day I look at my tokens and hours in the play-a-thon and today I realized over 10 hours of time from bonus play were deducted and the tokens from the time also taken away, whats the deal with that?

:)

 

Live Rewards. Worst customer service and it was first time calling for help

Hello ROSCOESFUR30,

As mentioned on the registration page, and the Play-a-thon page it takes 48 hours to register:

What is the FREEdom Play-A-Thon?



The FREEdom Play-A-Thon is a limited-time event where eligible Xbox Live Rewards members can earn chances to win prizes for playing Free to Play games. For more information on qualifying games, please see Question 3. This sweepstakes is only open to Xbox
Live Rewards members who are 18 years of age or older and who are legal residents of the United States. If you are not currently an Xbox Live Rewards member and wish to participate in the Play-A-Thon, you must join Xbox Live Rewards FIRST and wait for us to
activate your membership (normally within 48 hours or 2 days) BEFORE you can start participating in the event. Please see the Official Rules for more information and full eligibility
details.

Since you just applied yesterday, it is still too early to have your account set up.

 

Unable to sign up for play-a-thon

Hello CANTbTOUCHED XD,

As stated on our sign up confirmation page, and the FAQ for this offer itself, it can take up to 48 hours to process your registration into the Rewards program:

What is the FREEdom Play-A-Thon?

...If you are not currently an Xbox Live Rewards member and wish to participate in the Play-A-Thon, you must join Xbox Live Rewards FIRST and wait for us to activate your membership (normally within 48 hours or 2 days) BEFORE you can start participating
in the event. Please see the Official Rules for more information and full eligibility details.

 

Following because I'm fairly sure I lost at least 20 hours off mine, was up close to 60 hours, and now I'm back to 32:32??

 

I've got the same problem with my play-a-thon tracker showing about 71 hours when I had about 90 before

 

Seems I jumped up quite a bit, not sure if it added back the lost time plus new time or not though.

 

Hello DF DreamDemon,

Apologies for the confusion. There was an issue where a backup version of the webpage was loaded from a previous date. This caused user's to see their entry count from an older date, instead of their most recent count. We have resolved this issue, and you
are now seeing your most up-to-date count again.