pixels verts à l'écran (green pixels on the screen)

MorganMillet1 · Dec 27, 2018

Après 2 jours d'utilisation normale, le démarrage de la console fait apparaître des nuages de pixels verts l'écran.

(After 2 days of normal use, the start of the console shows clouds of green pixels on the screen.)

:)

JhonSnow777

Hello, what kind of Xbox console do you have? S or X?

As first step in order to fix this issue we recomend you to do a console power cycle. Here are the instructions in the following link:

https://support.xbox.com/en-US/xbox-one/console/power-cycle-console

Let us know if these sugestions fix your issue, or if you need more assistance?

Banshee2014x

I am having a weird pixel problem On dashboard the far right lower corner has one green pixel that should be black.. It is always on dashboard. And on nba 2k 2014 some screens have the outside edge lines with the wrong color pixels also...

elquietone

Hello,

Can you change the TV to an AV channel without the Xbox on, something with a 1 color background like blue or black should work. I only ask this because if you are seeing green pixels showing up on the TV screen, it is usually the result of a dead pixel on
the TV. I would ask are the pixels always in the same spot on the TV when you see them.. as Dead pixels don't move around. If there was something wrong with the Xbox display it would commonly affect the whole TV screen and not just a pixel or 2. If you think
its the Xbox, try playing around with the setting for HDMI, like change between 720p and 1080p as well as screen size and see if that has any change.

If it is indeed seen on the TV when your on the AV screen's or a 1 color screen if you can make it show up like that.. (turn on your DVD/BR player to its default screen which are normally 1 color and you might be able to see if the pixels are there too. Being
that its new you should be able to exchange the TV for a new one and tell them you see dead pixels as the reason for the return.

The reason I think it is a dead pixel is because a friend of mine bought a new TV and when I helped him set it up in his basement, we were presented with Green and Pink pixels in about 4 spots on the screen, which were really obvious, so we returned it.

Anyways, let me know what the result is.

DMG KRNAGE 666

Bonjour j'ai fait cette manipulation mais j'ai toujours l écran vert puis l'écran voir qui se poursuit que faire s'il vous plaît.

[Mod Translation - Hello I did this manipulation but I still have the green screen then the screen to see which continues what to do please.]

Just a Volunteer

Have you tried connecting a different TV or using a different HDMI port on the existing TV? eg. HDMI 2 or 3.

Remember change the SOURCE of the TV remote MENU if you decide to use HDMI 2 of TV.

There's support steps at Troubleshoot blank screen that may assist.

pixels verts à l'écran (green pixels on the screen)