Pitiful customer service, no one and liar- xbox one

Discus and support Pitiful customer service, no one and liar- xbox one in XBoX on Consoles to solve the problem; the customer service is pitiful. the officer says me that my garrantee is ok and says the change of the game. after paying a deposit, he confirms the... Discussion in 'XBoX on Consoles' started by arbotico98, Jun 13, 2018.

  1. arbotico98
    arbotico98 Guest

    Pitiful customer service, no one and liar- xbox one


    the customer service is pitiful.

    the officer says me that my garrantee is ok and says the change of the game.

    after paying a deposit, he confirms the shipment of the new equipment.

    after 10days, i call back this service to know why i not receive the xbox.

    this time, the customer service let know me that it's not a garrantee but a buy!!!!!

    my garrantee was expired during the weekend. my children was using his xbox one only 2 years less one day!!!!

    i'm disguted of Microsoft and his customer service!!!!

    :)
     
    arbotico98, Jun 13, 2018
    #1
  2. MoShef
    MoShef Guest
    MoShef, Jun 13, 2018
    #2
  3. John Dowding
    John Dowding Guest
    Does anyone know how to file a complaint regarding chat support?

    Giving the OP the benefit of the doubt if a customer service advisor flat out called him a "Liar" and actually used the word then the advisor needs a talking to.
     
    John Dowding, Jun 13, 2018
    #3
  4. HAZMAT RADIO
    HAZMAT RADIO Guest

    Pitiful customer service, no one and liar- xbox one

    The Xbox consoles just have a 1 year warranty. The accessory warranty can vary from country to country.

    What did you "buy"?

    This isn't Xbox Support, just users helping users here.
     
    HAZMAT RADIO, Jun 13, 2018
    #4
  5. Shaggy2000
    Shaggy2000 Guest
    Sorry dude but its not Microsoft fault, they only provide 12 months guarantee.

    You have owned the Xbox One for roughly 2 years, the guarantee is only for 1 year.

    I'll let you do the maths.
     
    Shaggy2000, Nov 3, 2018
    #5
  6. HAZMAT RADIO Win User

    Pitiful customer service, no one and liar- xbox one

    The Xbox consoles just have a 1 year warranty. The accessory warranty can vary from country to country.

    What did you "buy"?

    This isn't Xbox Support, just users helping users here.
  7. Shaggy2000 Win User

    Pitiful customer service, no one and liar- xbox one

    Sorry dude but its not Microsoft fault, they only provide 12 months guarantee.

    You have owned the Xbox One for roughly 2 years, the guarantee is only for 1 year.

    I'll let you do the maths.
  8. John Dowding Win User

    Does anyone know how to file a complaint regarding chat support?

    Giving the OP the benefit of the doubt if a customer service advisor flat out called him a "Liar" and actually used the word then the advisor needs a talking to.
  9. GrahamBigland Win User

    Groove 4 month free???!!!

    Apple Music looking more and more interesting, A pity as I really liked your Groove Product. Customer Service... not so much.
  10. JAARON81 Win User

    Bad customer service experience

    Wrong when a customer service agent has one job the agent failed. The agents job is to respond to all questions in a healpful manner and when a person states a fact and the other person the customer service agent says the opposite saying he is stating a
    fact the agent is calling the customer a liar. A good customer service agent will show empty when dealing with a customer. A professional customer service agent will try to defuse the situation unfortunately this agent did not even attempt to at all. When
    the agent continued after I said bye with anything other than an apology then saying what he said is wrong. I the customer did not ask for anything free the customer service agent said it when he summed the call up. By the agent failing at a basic customer
    service level he cost the companie a customer that is posting everywhere about this junk controller and how customer service deals with customers. i want to make sure that you know this for the future before responding the grips are sold as a feature to help
    with performance on the elite controller
Thema:

Pitiful customer service, no one and liar- xbox one

Loading...

  1. Pitiful customer service, no one and liar- xbox one - Similar Threads - Pitiful customer service

  2. Queue downloads. New Game Pass customer

    in XBoX Games and Apps
    Queue downloads. New Game Pass customer: Hello. I'm now new customer of Game Pass on Xbox one and PC. When my soon tries to update Minecraft on the PC the download doesn't starts I have uninstalled the game, tried to install it again...

  3. Do you actually help customers or avoid doing so at all costs??

    in XBoX Accessibility
    Do you actually help customers or avoid doing so at all costs??: So I've put in several request over this last month to recover an account I've lost the email to due to a broken phone, of course 0 responses as is usually the case with Microsoft all redirected...

  4. PSA - Is Xbox aware they are deleting customers entire local storage? Microsoft's team...

    in XBoX on Consoles
    PSA - Is Xbox aware they are deleting customers entire local storage? Microsoft's team...: I am not sure that Xbox is aware of this issue, but it seems quite serious for thousands of users & Xbox/Microsoft seems to be massively misleading or miscommunicating to consumers about thier...

  5. Xbox app on iPhone is not allowing me to change to a custom gamerpic. How do I fix this?

    in XBoX Accessibility
    Xbox app on iPhone is not allowing me to change to a custom gamerpic. How do I fix this?: I have been able to do this in the past without any issues. I checked to make sure the app was up to date and also checked to ensure there were no outages in the service. When I go to change the...

  6. Option for custom value on Xbox gift card not showing

    in XBoX on Windows
    Option for custom value on Xbox gift card not showing: I tried choosing a 60 BRL Xbox gift card as my goal after I saw that you can do that while teaching my friend to use Microsoft Rewards, but for some reason it doesn't appear to me. Here's a...

  7. The option to customize my gamerpic is not offered on my account. Please help (Xbox serie 1)

    in XBoX Accessibility
    The option to customize my gamerpic is not offered on my account. Please help (Xbox serie 1): I have tried following the steps on my laptop through the browser and through the xbox app but no where does the "customize" option offered when attempting to change mygamerpic... Only option is...

  8. Custom controllers?

    in XBoX Games and Apps
    Custom controllers?: Hi all, Where would be the best place to order custom Xbox controllers with: - customisable faceplates, buttons, backplates ect. (Preferably with the ability to use your own design) - Hall...

  9. How do I implement a custom crafting recipe with a custom item into the addon pack that...

    in XBoX Games and Apps
    How do I implement a custom crafting recipe with a custom item into the addon pack that...: I have been trying to implement custom crafting recipes with custom item that come in the addon pack that the recipe is intended for. I tried it out, and it did not work. If anyone has any answers...

  10. is there a way to change my profile pic on xbox to a custom on on pc (xbox app or web)

    in XBoX Accessibility
    is there a way to change my profile pic on xbox to a custom on on pc (xbox app or web): i hope there is a way because i dont have a phone af573fcb-6b19-4a16-a1a3-fd0080dec6c6