piratage

bonjour , ça fait 2 h que je passe de servives en services pour expliquer mon probleme , ainsi que celui de nombreux clients de vos services . hier le xbox live m'ecrit que mon profil s'est connecté sur une autre console , depuis je suis banni . donc en
plus de mettre fait pirater via vos services , vous me sanctionnez , ( verifier les connections ...) . malgres tout , il n'est pas anormale de se faire hacker sur via le xbox live vu que les signalements fait pour les hackers et autres ( comme des croix gammée
en image personnelle) qui utilise vos services en toute impunité restent sans suite et cela depuis plusieurs mois , voir années . il est donc inadmissible que toutes ces plaintes ne soient pas prise en comptes . ce sont vos clients qui en subissent les consequences
( je vous rappelle que le jeu en ligne est payant !!) en esperant que mon probleme soit resolu rapidement et que les plaintes des autres joueurs soient prise en compte . parallelement je depose une plainte pour piratage et rentre en contacte
avec un organisme de defense du consommateur ( cela fait trop longtemps que ça dure et que rien est fait )

Quand la premiere entreprise informatique au monde , n'est pas capable de securiser ses services , je m'inquiete pour mes données personnelles !!!! en l'attente d'une reponse rapide et constructive de votre part , bonne journée





Mod Translation:

Hello, it is 2 hours that I spend servives in services to explain my problem, as well as that of many customers of your services. Yesterday the xbox live writes me that my profile has logged onto another console, since I'm banned. So in addition to piracy
made via your services, you sanction me, (check connections ...). In spite of everything, it is not abnormal to be hacked on via the xbox live since the reports made for the hackers and others (like swastikas in personal image) which uses your services with
impunity remain without continuation and this since Several months, see years. It is therefore inadmissible that all these complaints are not taken into account. It is your clients who suffer the consequences (I remind you that the online game is paying !!)
hoping that my problem is resolved quickly and that the complaints of other players are taken into account. At the same time I file a complaint for piracy and contact a consumer protection organization (it has been going on for too long and nothing is done)

When the first computer company in the world, is not able to secure its services, I worry for my personal data !!!! Waiting for a quick and constructive response from you, good day

:)

 

Piratage

No George. You will be console banned if you do so. Xbox LIVE console ban information.

 

Piratage



Je pense que j'ai été piraté qu'est-ce que c'est ?

[Mod Translated]

I think I was hacked what is it?

 

Hello CordeMoka,

The Enforcement teams don't use the forums at all and they only communicate through a

Case Review. 24 Hour communications suspensions and Console Suspensions are not reviewable, however you can find more information in these cases through the communication sent by the teams to the email address associated with your Xbox Live Gamertag. Remember
that all suspensions are only enforced when a breach of the
Code of Conduct or
Microsoft Services Agreement has happened.

One of the common myths is that people who report another user for no reason will see that person suspended. This is not the case and in fact is subject to action as well for false reports which you can find more information about Enforcement Myths HERE.

If you believe the suspension was in error and if you're eligible, you can submit a case review using the steps

HERE, however sometimes you're asked to complete a short questionnaire before you can submit a case review. All of the questions refer to the

Code of Conduct, which you should review prior to filing the review.

If you fail on the questionnaire during the Case Review, don't worry as you'll be given another chance in 24 hours.

Hope that helps!

_______________________________________________________



Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
Insider Program Forums for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

HERE for the best info.

 

hello Mister Mascot , et merci de ta reponse

je veux bien qu'ils n'utilisent pas le forum , alors pourquoi ces bons rien m'ont dit de venir içi ? ils n'avaient qu' me dire d'ecrire mon probleme sur un bout de papier , le mettre dans une bouteille et de la jeter la mer , j'aurais eu plus de chance
de reponse mon probleme !!!! enfin en tout cas maintenant je suis convaincu , microsoft et nul dans la gestion de securité de ces servives ( des tas de temoignages le confirme ) et je suis pas déçu d'avoir tout resilié avec eux . bonne chance tous
ceux qui payent pour jouer contre des hackers !!!





Mod Translation:

Hello Mister Mascot, and thank you for your answer

I do not want them to use the forum, so why did not these good guys tell me to come here? They had only to tell me to write my problem on a piece of paper, to put it in a bottle and to throw it in the sea, I would have had more chance of answering my problem
!!!! Finally anyway now I am convinced, microsoft and null in the security management of these servives (lots of testimonials confirms it) and I am not disappointed to have everything resiliated with them. Good luck to all those who pay to play against hackers
!!!

 

To clarify,

The Enforcement teams used to use the forums, but found that they were better able to help and investigate issues by the Case Review process. This was a fairly recent change and I apologize if there was a miss communication with the chat/phone teams. If
you believe your account has been compromised we have additional steps to take
HERE.

_______________________________________________________



Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
Insider Program Forums for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

HERE for the best info.