piratage

Contact support as soon as possible. Provide all details about the account. Previous passwords, e-mail, phone number, name, surname, nickname etc... All the details you know about the account. Past purchases etc. Also if credit card was connected to this
account. Inform MS support for not accepting this credit card etc... Do it as soon as possible. Now.

Hello CordeMoka,

The Enforcement teams don't use the forums at all and they only communicate through a

Case Review. 24 Hour communications suspensions and Console Suspensions are not reviewable, however you can find more information in these cases through the communication sent by the teams to the email address associated with your Xbox Live Gamertag. Remember
that all suspensions are only enforced when a breach of the
Code of Conduct or
Microsoft Services Agreement has happened.

One of the common myths is that people who report another user for no reason will see that person suspended. This is not the case and in fact is subject to action as well for false reports which you can find more information about Enforcement Myths HERE.

If you believe the suspension was in error and if you're eligible, you can submit a case review using the steps

HERE, however sometimes you're asked to complete a short questionnaire before you can submit a case review. All of the questions refer to the

Code of Conduct, which you should review prior to filing the review.

If you fail on the questionnaire during the Case Review, don't worry as you'll be given another chance in 24 hours.

Hope that helps!

_______________________________________________________



Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
Insider Program Forums for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

HERE for the best info.

No George. You will be console banned if you do so. Xbox LIVE console ban information.

hello , et merci de ta reponse

je veux bien qu'ils n'utilisent pas le forum , alors pourquoi ces bons rien m'ont dit de venir içi ? ils n'avaient qu' me dire d'ecrire mon probleme sur un bout de papier , le mettre dans une bouteille et de la jeter la mer , j'aurais eu plus de chance
de reponse mon probleme !!!! enfin en tout cas maintenant je suis convaincu , microsoft et nul dans la gestion de securité de ces servives ( des tas de temoignages le confirme ) et je suis pas déçu d'avoir tout resilié avec eux . bonne chance tous
ceux qui payent pour jouer contre des hackers !!!

To clarify,

The Enforcement teams used to use the forums, but found that they were better able to help and investigate issues by the Case Review process. This was a fairly recent change and I apologize if there was a miss communication with the chat/phone teams. If
you believe your account has been compromised we have additional steps to take
HERE.

_______________________________________________________



Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
Insider Program Forums for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

HERE for the best info.

*** Translation

when I launch my Xbox one one asks to identify me, the email address is removed for privacy at the moment I want to enter my password.

What to do urgently?????

*** Answer / Réponse

Bonjour,

Changez votre mot de passe et mettre une double sécurité sur votre compte serait judicieux pour ce faire rendez-vous sur https://account.microsoft.com/security/

Bien vous

*** UK Translation

Hello

Change your password and put double security on your account would be wise to make an appointment on https://account.microsoft.com/security/

Regards