Pier Solar and the Great Architect wont start and stay on black screen

Hallo,

i buyed myself the digitel version of "Pier Solar and the great architekt". I buyed it a month ago when it was on sale on xbox live.

Tryed it just a few days bevore and it is always the same, i see the First Screen for about 5 sec, then it went black and stays black.

What have i done so far:

I copyed it to the xbox Main hdd (i have a 2TB external hdd on my xbox one) try to get it started, but the same.

I deleted it (2 times) and installed it a new (downloaded) but alway the same black screen after i try to start it.

Failure Code:

Nothing at all

Is there any way i can get this problem solved ???

If its been wished, i can make a Video from Starting my xbox to black screen of the game.

Thx "" alias Pierre B.

:)

 

Pier Solar and the Great Architects - Black Screen

Try these steps to see if it helps.

1. Head to Settings>Disc & Blu Ray

2. Click on Clear Persistent Storage 3 times

3. Hold the power button on the console for 10 seconds until it shuts down.

 

Pier Solar and the Great Architects - Black Screen

I too can confirm that Zombie GT had the correct answer. I uninstalled my profile and re-installed it and the game loaded up fine. Thanks!

 

Can you please try holding the power button on the console for 10 seconds until it shuts down then unplug everything from it and let it sit for 5 minutes?

 

I have the same problem. I tried to reinstall and i tried to delete my cache but nothing works. Help me making it work or give me a refund