PicsArt subscription

MelsTyson · May 8, 2020

I started the free Picsart Gold 7 day trial and half way through PicsArt withdrew $71.99 from my bank.

I unsubscribed at least 48hrs before the 7th day. I was annoyed but decided to keep the subscription as its done now but I cant access the Gold features anymore purchased online through microsoft store. I subscribed to the trial on my iphone app store. I have
2 microsoft accounts, one linked to my xbox but not used in a long time and my current one with 365 family subscription and other purchases.

Picsart Gold membership is in the subscription and purchases list in the second microsoft account, its been paid for via credit card but i cant touch it. There is no install, retrieve or any way to link it to my phone, ipad or PC and have tried them all.
Any ideas please its driving me mad?

:)

ThisGameIsSucky

Hey there, this seems like an issue you may want to go through PicsArt's support about. https://support.picsart.com/hc/en-us

As revolving your subscription, if at any time you want to cancel your Microsoft Subscriptions you can do so through your MS Account here: https://support.microsoft.com/en-us/help/4522164/microsoft-account-how-to-cancel-your-subscription

XBF Chris J

Hello there,

Allow me to explain further. You can log into your account on our Microsoft Account website to manage your subscriptions. Use this link for further details :

How to cancel your Xbox subscription

Hope this helps!

Виолетта Е�

В какой именно аккаунт? В приложении или на этом сайте?

[Edit - Translation] -

Which account exactly? In the app or on this site?

{Parity}

You should be able to log into your account and go to subscriptions and cancel it there.

Виолетта Е�

Кнопки отменить подписку там нет! В статусе заказа написано ожидание , но деньги у меня уже снялись!!!

-[Translation - Buttons Unsubscribe there is not! The status of the order is written waiting, but I have already withdrawn the money!!!]

PicsArt subscription