Personal information security issues

Discus and support Personal information security issues in XBoX Games and Apps to solve the problem; I first want to say what a big fan of the game nba2k15 i am. I haven't played anything else since I purchased it. I've become incredibly addicted to... Discussion in 'XBoX Games and Apps' started by BobbySwagger, Jan 23, 2015.

  1. BobbySwagger
    BobbySwagger Guest

    Personal information security issues


    I first want to say what a big fan of the game nba2k15 i am. I haven't played anything else since I purchased it. I've become incredibly addicted to the My Team portion of the game. Everything about it us great. My favorite part of the game is the pack openings.
    I look forward to all of the new players and cards when they are released. So much so, that I've spent a great deal of money purchasing VC in order to add to my collection. I've probably spent about 4-5 times what I paid for the game in VC alone. I have no
    issue with that, even though I never have been big on purchasing game add ons, I feel like it truly adds to the game to obtain the new players.

    Unfortunately, this is where I have a major issue. Since I began using a credit card to purchase VC, I've had to cancel my card three times due to fraudulent charges showing up on my account. Now I could chalk that up to just being a coincidence. However, the
    last time I purchased the VC, I had two fraudulent charges show up on the same card within 7 hours, when that was the only time I had used that card that week.

    I can understand server issues causing problems in connectivity or even being down altogether. What I can not understand is how my personal information and finances can't seem to be protected when I use them to make in game purchases. Considering how much online
    purchasing I do nowadays I've never had a problem happen as frequently since I began playing this game. A game which I've enjoyed more than any other sports game in recent years and a game which I chose to spend hundreds of dollars to purchase additional add
    ons. I'm highly frustrated, disappointed, and discouraged by this experience. Not to mention the inconvenience and danger of having someone else obtain my credit information on multiple occasions. I'd like to think that a major company that has no problem
    coming up with new ways to entice me to spend extra money on a game I already own would be able to protect my credit information or at least take steps to do so. Hopefully in the future others don't have the same problems I've had. I do know that I will not
    be purchasing any VC in the future for fear of my accounts being hacked yet again. And yes, I'm aware of the prepaid cards, but that's no excuse to skimp on security for those that spend hard earned money on your games.

    :)
     
    BobbySwagger, Jan 23, 2015
    #1
  2. BongKaos
    BongKaos Guest
    Security Proofs preventing me from logging into Xbox live

    Pleases DO NOT post personal information on any public forum ever. To help with your account issues, give PHONE Support a call or, schedual a callback like the security proofs are asking. GOOD LUCK!!!
     
    BongKaos, Jan 23, 2015
    #2
  3. rhi the bave
    rhi the bave Guest
    Personal Information

    Phone companies, internet companies, energy companies all require that you call to deactivate the service. This is a very common billing procedure...
     
    rhi the bave, Jan 23, 2015
    #3
  4. MysteriousViper Win User

    Issues with a person getting personal information

    Support is the one that told me to post here. I think I'll just call Microsoft.
  5. davemcfly85 Win User

    Issues with a person getting personal information

    sorry you cannot call out tags I am sure that user got your general location off of your IP address but he/she would NOT know your physical address unless you give it out. just block communications with that user and move on, changing the password was a
    good thing to do as well.
  6. Kiesey Win User

    Issues with a person getting personal information

    The support rep gave you incorrect information you are not allowed to name and shame here.

    Please report the user by following the steps in this link.
    www.xbox.com/.../abuse
  7. CardiacArrestOG Win User

    Issues with a person getting personal information

    I agree. I do hope you reported the message. If you do have concerns contact support from the link at the bottom of this page.
  8. Smwutches Win User

    Account Gamertag

    It's more of a security issue. It's not a good idea to give out your personal information when you don't know who might be on the other side.
Thema:

Personal information security issues

Loading...
  1. Personal information security issues - Similar Threads - Personal information security

  2. I've lost acces to my personal microsoft account

    in XBoX Accessibility
    I've lost acces to my personal microsoft account: My tablet has broken, so I’ve lost access to the Microsoft Authenticator app. However, I still have access to the email linked to the account and the phone number. The problem is, I don’t remember...
  3. How do I get support from a real person?

    in XBoX Accessibility
    How do I get support from a real person?: I have been having trouble recovering my Xbox/Microsoft account which is locked. I cannot change my password because my authentification method is an old phone number I don't have access to. I...
  4. I do not have a personal account with Microsoft and I am being billed charges on my credit...

    in XBoX Accessibility
    I do not have a personal account with Microsoft and I am being billed charges on my credit...: Charges appear on my credit card and I don't know what they are for. How do I find out and srop them? Please define what Microsoft charges for? 9e0cbaea-56d2-4649-a364-eb7f85f2d794
  5. How do I get ahold of an actual person I'm very upset my account have been locked for a...

    in XBoX Accessibility
    How do I get ahold of an actual person I'm very upset my account have been locked for a...: I need to talk to a actual person on support e7ee9c1c-cecd-4df3-9395-939c783e69e9
  6. Why isn't there a reliable method of speaking to a person to resolve system issues?

    in XBoX on Consoles
    Why isn't there a reliable method of speaking to a person to resolve system issues?: Why isn't there a reliable method of speaking to a person to resolve system issues? Every time I try to use the "contact us" feature on the support page I get told that webchat and phone calls are...
  7. I need help with a personal favorite game.

    in XBoX Games and Apps
    I need help with a personal favorite game.: I just installed my Xbox 360 game Left 4 Dead 2 into my Xbox one. I tried to purchase the dlcs from the store only to discover I can't. I have the dlcs in my 360 hard drive but it under a...
  8. Hi there, I was playing Xbox last night and a person said very offensive stuff to me and I...

    in XBoX Accessibility
    Hi there, I was playing Xbox last night and a person said very offensive stuff to me and I...: I was playing Xbox last night and a person said very offensive things to me and I told him to be quiet and shut up and I reported him but I was the one to get suspended and Xbox and Microsoft have...
  9. Games Requiring Personal Information?

    in XBoX Accessibility
    Games Requiring Personal Information?: With more and more games requiring email associated accounts set up within their own networks alongside mandatory data sharing, has Microsoft given any indication on how they plan to address this...
  10. My Personal Information Was Compromised by Xbox Customer Service Employee

    in XBoX Accessibility
    My Personal Information Was Compromised by Xbox Customer Service Employee: A warning to others: Today on June 16th, 2023, I placed a ticket to request a call back for a customer service issue regarding a recently purchased game. A minute later I received a phone call...