Persona 3 Reloaded from Xbox Gamepass subscription cannot be launched/played

Hello Felix, sorry to hear you're having trouble.

The message you shared includes the code 8850000D. This error is a code that means that there's an issue with Denuvo which is a digital rights management software. For this you would want to get in touch with Sega Support for more help https://support.sega.com/hc/en-us

Hi, Wahabsmash! thank you for reaching out.
My name is AJ, I'm an Independent Advisor for the Xbox Community.
I'm sorry to hear you are experiencing issues playing Persona 3 Reload on your Xbox Series X.

I see that Persona 3 Reload can still be found on the Game Pass catalog and the Microsoft Store on Xbox consoles.
Would you mind giving this a try?

- Press and hold your console's power button until it shuts down.
- Unplug your console's power cord for 3 - 5 minutes.
- Turn your console on.
- Signed in to the account you used to subscribe to Game Pass
- Launch Persona 3 Reload to see if the issues persist.

Please let me know if this makes any difference, I'll be looking forward to your reply.
Best regards.

Hi Daniel, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

Please, use the System Requirements Lab website to ascertain if your hardware meets the game requirements.

You can use this link:

https://www.systemrequirementslab.com/cyri

Then, please, repair the XBOX app installation:

Press the Windows Key+X > Select Apps > Search for XBOX > Advanced > Restore

Then, on the same page, press Repair.

Restart your PC and follow these steps:

Launch the Xbox app for PC.

Click your Profile picture.

Click on Support.

Click on Gaming Services Repair Tool.

Click on Start Troubleshooting.

Let me know if it works!

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

No, They are not. I had GamePass PC earlier and everything used to work properly but then one day I got notification that there is an offer on GamePass Ultimate so I upgraded but since the day GamePass PC subscription ended and GamePass Ultimate subscription started, I can only launch games that are on EA Play and that too from EA Desktop App only.

Now, because the GamePass Ultimate was a 3 month subscription, so I can't even go back to GamePass PC until it's over.

Any game that launches from Xbox app for Windows fails to launch and tried repairing and resetting the Xbox and Microsoft Apps, sign-out and then again sign-in on both the apps but still same thing.

For Example, Forza Horizon 4 used to work earlier but now it does not.

Hi there! This is Virginia O.

I understand that you are experiencing crashing issues with the game Persona 3.

I apologize for the inconvenienced this has caused you. I will do my best to help you.

Please switch to fullscreen mode. Other gamers have reported that changing the game from borderless fullscreen to fullscreen mode resolved the crashing issue.

And then update graphics drivers. Make sure that your GPU drivers are up to date because outdated drivers can sometimes cause compatibility issues.

Next is to check for Windows PC Updates. To do this, Select Start Settings Windows Update > select Check for Windows updates.

Then check for Game Updates. Kindly ensure that the game is fully updated because developers often release patches to address bugs like this.

Thank you for your cooperation.