Permanent account ban and no accountability for XBLPET?

PlumSquire40670 · Mar 7, 2017

Is there no way to go above the enforcement team when they've made an error in banning your account? I went thru the kangaroo court known as the review process, but to no avail. No toll free number, no email address, no accountability. There must be someone
these people answer to, someone who supervises them. Anyone? Anyone?

:)

Brandon19876 · Mar 7, 2017

Massive issue with the Xbox enforcement team

So, recently I have been permanently banned by the Xbox enforcement team, I am not here to complain that I didn't deserve the ban or that I didn't do anything wrong, I deserve it. Anyways I have a pretty big complaint about what happens to your account after you have been permanently banned, when you try to sign into your account it just simply will not let you sign into it, not bad right that's part of a ban? But when you make a whole new account and try to play any games that you downloaded on your banned account you can't play them. This is listed in their Terms Of Service (TOS) that if you get permanently banned you forfeit all licence you owned with those games. This is an issue because Microsoft does not have the right to just take away content that you purchased because you broke their rules. That is like the police taking ownership of your house and all of your possessions because you got sent to jail. They should not be able to do that, they should not be able to take away all of your belongings and your hard earned money or money you have saved up over the months, I have around 30 Dollars left on that account with the 400 Dollars worth of games, skins, and other downloadable content I have purchased over the years and something needs to be done about this, they can't just simply say that it's written down in their TOS and that is the rules because as far as I know this isn't legal in the United States at least.

krakken03 · Mar 7, 2017

Acct Banned - questions

Yeah, if his account got banned, there is probably a good reason, unfortunately. This isn't an official Microsoft site, but if you call them, they should be able to help you. Hopefully it's a temporary ban and not a permanent ban. You can also call 1-800-4MY-XBOX. I hope this helps!

Boombaa · Mar 7, 2017

Hi,

Unfortunately the Enforcement site is the only way to communicate with the concerned team (XBLPET).

Boombaa

Hi,

Unfortunately the Enforcement site is the only way to communicate with the concerned team (XBLPET).

Undeadfire Zero

Plus XBLPET doesn't tolerate people acting like MS staff. Anyone who does is basicly a permanent account ban.

o DuckHead o

Your account was permanently banned for accessing illegitimate content on Xbox LIVE. Unfortunately, XBLPET cannot go into detail but rest assured that sufficient evidence was gained to warrant your ban.

L5U Tigers

twice my account was 1 day and 2 days into a two week ban when I received an email letting me know I was permanently banned. it did not do this the first time my account was permanently banned. a week ago my account did not say reputation needs work and
now I am banned. the first time I had reputation avoid me and needs work for months before I was permanently banned. thus making me unrightfully permanently banned.

I'm not interested in anything you have to say. XBLPET or whatever needs to lift the ban on one of my accounts.

THEOWENKILLER

Finding a "workaround" can lead to a permanent ban from xblpet.

Permanent account ban and no accountability for XBLPET?