Perm Banned for nothing

Hi Corey! My name is Darhyl and I’d be more than happy to help you with your query.

It's important to note that this is a public user-to-user community forum, and none of us here work for Microsoft.

Just a gentle reminder that for enforcement actions there is a dedicated team that handles them which is the enforcement team. I’m so sorry but the reason and all details are only available on your end.

I understand this situation is frustrating for you, however, I would like to let you know that no one in the community forums or someone from Microsoft support is capable of assisting with enforcement actions.

However, if your suspension is eligible for an appeal process, you can file a case review. Here's how:

Sign in and visit the Enforcement page. https://support.xbox.com/en-US/help/family-online-safety/enforcement/enforcement-history

If you’re an organizer of an Xbox family group, you can choose the Gamertag of the account that you’re reviewing under Showing enforcements. Under Previous or Current you will find “Completed suspensions” and “Active suspensions” for your account or the account that you’ve selected.

Choose an enforcement action to review more info about the cause and effect of the enforcement in the pop-up window.

If the enforcement action qualifies for case review, you can select Submit an appeal to receive more info from Xbox Safety.
After you’ve completed the form, select Submit.

Note: Xbox won’t tolerate abusive behavior. When you submit an appeal or reply to an agent’s request for additional info, don’t abuse or threaten Microsoft employees or post profane, bigoted, or otherwise provocative content. Case review inquiries are subject to the guidelines that are outlined within the Community Standards for Xbox. Disregarding these rules may result in the closure of your case review. Especially egregious violations may result in additional Xbox enforcement action.

You may also check this link for reference:

https://support.xbox.com/en-US/help/family-online-safety/enforcement/how-to-submit-a-case-review

Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

Best Regards,
Darhyl

try talking to support and explain your case, but if this is a perm ban, nothing can be done.

Yeah i know that but still , he got perm banned for trashtalking like what i got some 1 day or 2 ban for thag but never a perm ban and i was posting becaise now its just too late im perm banned and i dont know what to do so im trying

If you already filed for the case review and it was upheld then there is nothing else you can do.

That's because they can't do anything as far as enforcement action goes

To recover your account you MUST have them conduct an unauthorized access case

However if the ua people returned and said nothing can be done because of an perm ban or it happened while under his control there is nothing that can be done

If it is a perm ban issue there is nothing that can be done as he would be responsible for all actions on his account

Again readwhat i posted. Nothing i done was against policy. My name was rickstaR.that gotme perm ban.